Hi, I’m
Stephanie Phillips
Bristol,VA
Summary
Hardworking and enthusiastic personel trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
years of professional experience
Work History
Quaker Steak
Cook
07.2021 - Current
Job overview
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Prepared and served various food items in fast-paced cooking environment.
- Prepared and served various food items in fast-paced [Type] environment.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Communicated closely with servers to fully understand special orders for customers.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Trained and supervised cooking staff to expertly meet daily needs.
- Measured and mixed ingredients according to precise recipes for best results.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Amazon
Warehouse Worker
02.2021 - 10.2022
Job overview
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Consistently lifted materials weighing as much as 50 pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Checked packages and merchandise for damage and notified vendors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
Family Dollar
Assistant Manager
04.2014 - 05.2020
Job overview
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Developed strategy to increase sales and drive profits.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
Education
Dillard High Fort Lauderdale, FL
High School Diploma
06.2001
Skills
- High-Volume Production Capabilities
- Kitchen Equipment Operation
- Menu Planning
- Quality Assurance and Control
- Cleaning and Organization
- New Hire Training
- Facility Policies and Procedures
- Operations Management
- Staff Meetings
- Purchasing and Receiving
- Billing and Payment Processing
- Machinery Upkeep
Timeline
Cook
Quaker Steak
07.2021 - Current
Warehouse Worker
Amazon
02.2021 - 10.2022
Assistant Manager
Family Dollar
04.2014 - 05.2020
Dillard High
High School Diploma