Stephanie Pick
Boca Raton,FL
Overview
8
8
years of professional experience
Work History
Body Contouring Technician
The Tox
02.2024 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Recommended retail products for at-home use.
- Stocked treatment rooms with proper supplies.
Executive Assistant
Stallion Restoration
07.2022 - 02.2025
- Manage email communications, maintain the CRM system, and oversee a small team of overseas employees to ensure efficient operations.
- Manage personal errands for the owner, including travel arrangements and personal shopping to ensure smooth daily operations.
- Acted as a reliable point of contact for maintaining discretion and organization.
- Provide administrative support to the executive team, including managing calendars, reports, and project coordination.
- Negotiate with insurance carriers to secure favorable outcomes for clients.
Front Desk Manager
Basis Aesthetics
01.2022 - 06.2022
- Managed front desk operations, including client check-ins, scheduling, and customer service.
- Supervised and trained front desk staff.
- Administered CoolTone and CoolSculpting treatments, tailoring each session to meet client goals and ensuring effective, safe results.
- Handled the Allē rewards program, assisting clients with points, discounts, and promotions.
- Provided excellent customer service and addressing client inquiries.
- Temporarily filled in to support front desk operations during a staffing gap. (2024)
Client Care Coordinator
Ideal Image
08.2021 - 01.2022
- Acted as the main point of contact for clients, handling scheduling, check-ins, and payments while keeping the clinic welcoming.
- Supported the medical team by verifying client details, keeping HIPAA-compliant records, and helping with daily clinic tasks.
- Provided great customer service, educating clients on aesthetic services.
- Kept the clinic tidy and stocked, prepping treatment rooms and managing inventory.
- Managed client communication, including phone calls and appointment follow-ups, to ensure a smooth experience.
Sales Associate
Sunglass Hut
10.2018 - 06.2020
- Hit sales targets by creating strong connections with new and returning customers.
- Worked closely with the team to create a positive atmosphere in the store.
- Kept the store looking nice by keeping displays organized and by making sure the inventory is stocked.
Clerical Assistant
Florida Financial Group
07.2017 - 07.2021
- Supported office operations with tasks such as filing, data entry, and handling correspondence.
- Managed scheduling and appointment setting for team members.
- Assisted in preparing reports and documentation.
Education
Esthetician License -
Hollywood Institute
10.2020
Santa Fe Community College
Gainesville, FLForest High School
Ocala, FL01-2017
Skills
- Customer relations & communication
- Appointment management
- Administrative support
- Team leadership
- Time management
- Microsoft Office
- CRM systems (Salesforce, Aesthetic Record, DASH)
- Attention to detail
- Customer service
- Multitasking and organization
Timeline
Body Contouring Technician
The Tox
02.2024 - Current
Executive Assistant
Stallion Restoration
07.2022 - 02.2025
Front Desk Manager
Basis Aesthetics
01.2022 - 06.2022
Client Care Coordinator
Ideal Image
08.2021 - 01.2022
Sales Associate
Sunglass Hut
10.2018 - 06.2020
Clerical Assistant
Florida Financial Group
07.2017 - 07.2021
Esthetician License -
Hollywood Institute
Santa Fe Community College
Forest High School