Stephanie Porco
Agile Delivery Lead • Project Coordinator
North Babylon,NY
Summary
Versatile Agile Coach and Project Coordinator combining structured EPMO governance—including RAID log management, change control, and metric-driven tracking—with agile transformation and team facilitation. Proven track record of guiding cross-functional teams through the full project lifecycle, implementing robust Definition of Done/Ready standards, and scaling release predictability. Passionate about empowering engineering and business units, eliminating impediments, and driving measurable, high-impact business outcomes.
Overview
2
2
Certifications
8
8
years of professional experience
Work History
Project Coordinator
Citizens Bank
01.2026 - 06.2026
- Coordinated project schedules, milestones, and dependency tracking across cross-functional banking teams.
- Prepared status updates, meeting agendas, and action logs for project stakeholders.
- Tracked deliverables, risks, and issues to support timely project execution.
- Monitored open items and followed up on owners to maintain workflow momentum.
- Agile & Waterfall hybrid flexibility
- Owned and updated centralized RAID logs, proactively identifying high-impact risks and coordinating mitigation strategies before project baselines were impacted
- Supported project planning by updating timelines, resource assignments, and priority changes.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
Agile Delivery Lead
Citizens Bank
06.2022 - 01.2026
- Standardized team Definition of Done and Definition of Ready, resulting in a 30% reduction in post release defects.
- Improved Sprint Goal commitment accuracy from 65% to 80% through structured backlog refinement and capacity planning techniques.
- Improved release predictability by 30%, ensuring 90%+ of committed features were delivered on schedule across 12 consecutive Sprints
- Facilitated Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives.
- Applied empirical process control
- Collaborated with PO to prioritize backlog and refine user stories for clarity.
- Identified impediments and implemented solutions to improve workflow efficiency across teams.
- Monitored team progress through metrics and reporting tools.
- Drove meaningful Retrospectives for fresh, engaging, and action oriented, ensuring every sprint produces at least one concrete process.
- improvement that gets tracked to completion.
- Detect and combat burnout by monitoring team morale, overtime trends, and workload distribution to prevent team fatigue.
Scrum Master
Renewal By Andersen
01.2018 - 04.2020
- Facilitated daily standups, sprint planning, and retrospectives to keep cross-functional teams aligned on deliverables.
- Maintained Jira boards and backlog visibility, ensuring user stories stayed prioritized and ready for development.
- Increased team velocity by 20% over 6 months by coaching crossfunctional engineering teams on self-organization, continuous testing, and optimal workload distribution
- Supported the Product Owner in translating high-level product goals into actionable, clear sprint backlog items.
- Guided the Product Owner in applying techniques like story mapping and relative estimation to maintain a fully refined, prioritized backlog.
- Guided teams through Agile ceremonies, reinforcing Scrum practices and improving team accountability.
- Collaborated with product owners to refine requirements, clarify acceptance criteria, and support consistent delivery.
- Tracked sprint risks and dependencies, escalating blockers early to protect release timelines.
- Coached team members on Agile principles, improving communication, consistency, and workflow efficiency.
- Worked to provide continuous improvement for product development lifecycle.
Education
Bachelor of Science - Arts
SUNY, Farmingdale
Farmingdale, NYSkills
RAID Log Management
Schedule & Milestone Management
Executive Status Reporting
Change Control & Scope Management
KPI & Performance Tracking
Resource & Contractor Onboarding
Budget & Expense Tracking
EPMO Process Optimization
Agile Coaching
Backlog Refinement
Team Facilitation
Empirical Practice
Burnout Prevention
Impediment Removal
Product Owner Support
Cross-Team Coordination
Backlog Grooming
Certification
Csm
Timeline
Project Coordinator
Citizens Bank
01.2026 - 06.2026
Agile Delivery Lead
Citizens Bank
06.2022 - 01.2026
Scrum Master
Renewal By Andersen
01.2018 - 04.2020
Bachelor of Science - Arts
SUNY, Farmingdale