STEPHANIE PORTILLO
AMARILLO,TX
Summary
Dependability, attention to detail, and consistency define a strong work ethic developed through a solid background in data tracking, team support, and structured processes. This experience fosters a commitment to accountability and follow-through, ensuring efficient and effective task completion. Eager to contribute to a team that values reliability while pursuing personal and professional growth, bringing a unique perspective as a first-generation graduate with a drive to excel in any role. Proven ability to manage support teams effectively, ensuring high levels of customer satisfaction while utilizing advanced problem-solving techniques to address complex issues and promote continuous improvement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Curriculum Assessment Specialist & Technology Support Lead
Amarillo ISD
Amarillo, TX, USA
07.2025 - Current
- Assessed campus data to detect trends and gaps, facilitating targeted improvements in institutional performance.
- Collaborated with teams to establish and refine procedures, fostering alignment and ensuring comprehensive understanding of expectations.
- Guided staff through process implementation, fostering a culture of consistency and compliance.
- Evaluated implementation progress and proactively addressed issues to maintain project alignment with objectives.
- Facilitated effective communication among leadership and cross-functional teams to enhance project alignment.
- Collaborated in designing and implementing structured training materials and processes to support organizational learning initiatives.
- Analyzed and reported on performance data for 500 students, collaborating with 26 teachers and 3 intervention specialists to enhance instructional strategies.
- Conducted comprehensive analysis of data trends to inform and refine instructional strategies within educational programs.
- Guided staff in mastering assessment best practices and interpreting data effectively to improve overall performance.
- Analyzed assessment results and proposed strategic initiatives to advance curriculum design and instructional effectiveness.
- Evaluated emerging educational technologies to enhance assessment methodologies and improve learning outcomes.
- Collaborated with curriculum developers to facilitate seamless integration of assessments into instructional materials and lesson plans.
- Fostered a culture of continuous improvement within the department by actively seeking feedback from colleagues and clients to enhance service delivery as assessment specialists.
- Monitored and enforced compliance with federal, state, and local regulations for educational assessments and reporting requirements.
- Executed comprehensive research on best practices in educational assessment to enhance tool development.
- Guided teachers in interpreting assessment outcomes to effectively shape instructional strategies and enhance student learning.
- Supported schools in analyzing assessment outcomes to drive strategic resource allocation and targeted interventions for at-risk students.
- Analyzed student needs and implemented targeted instructional strategies to foster enhanced engagement and learning results.
- Coordinated and led professional development initiatives for educators, focusing on fostering collaboration and advancing innovative teaching methodologies.
- Conducted thorough analysis of curriculum effectiveness, delivering strategic recommendations for improvement informed by assessment data.
- Provided mentorship to new instructional staff, promoting their successful integration and improvement of instructional techniques.
- Developed and implemented programs aimed at increasing cultural awareness and celebrating diversity within the school community.
- Facilitated mentorship for new teachers, providing guidance on effective teaching techniques and classroom management strategies.
- Implemented coaching initiatives to support educators in adopting effective teaching methodologies.
- Enhanced instructional effectiveness by collaborating with educators to analyze assessment data and refine lesson plans.
- Oversaw user account management and permission settings within Active Directory to ensure data integrity.
- Created comprehensive troubleshooting procedures to facilitate effective knowledge sharing among team members.
- Designed and implemented training programs for staff on new technologies and software applications, fostering continuous skill advancement.
- Diagnosed and resolved technical issues remotely, ensuring swift solutions and reducing the need for onsite interventions.
- Facilitated end-user training on diverse IT tools and platforms to enhance staff self-sufficiency.
- Refined IT support workflows to improve overall campus efficiency and service delivery.
- Optimized ticket resolution process, significantly enhancing response times through implementation of new troubleshooting protocol.
- Developed and implemented a series of monthly workshops focused on promoting cybersecurity awareness and addressing emerging threats.
- Oversaw incoming request management to ensure timely and accurate assistance, improving overall service quality.
- Streamlined IT issue resolution by creating a prioritization system that categorizes issues according to urgency and impact on customer experience.
- Enhanced IT support efficiency by developing comprehensive documentation for common issues and solutions.
- Established user accounts and allocated permissions to ensure secure access.
- Assessed functionality and performance of new software and hardware systems in preparation for deployment.
- Developed and executed targeted performance management strategies to foster skill development and motivation among school staff.
Lead Teacher & Administrative Assistant
Amarillo ISD
Amarillo, TX, USA
01.2017 - 07.2025
- Monitored and evaluated performance data to inform strategic planning and enhance results.
- Maintained daily adherence to established routines and systems, fostering consistency and organizational order.
- Facilitated scheduling documentation and coordinated initiatives to enhance campus leadership effectiveness.
- Coordinated regular updates and information sharing between staff leadership and families to ensure alignment and transparency.
- Demonstrated expertise in teaching by earning Tea Master Teacher designation, reflecting commitment to student success and performance improvement.
- Analyzed student performance data to support 2025 Distinguished Teacher evaluations, resulting in 89% of students meeting growth targets.
- Developed comprehensive lesson plans that effectively integrate curriculum standards and foster student engagement.
- Facilitated group activities and discussions to promote active student participation and engagement in the learning process.
- Facilitated mentorship for new teachers, focusing on enhancing instructional techniques and optimizing classroom management.
- Analyzed student progress with multiple assessment tools, adjusting teaching approaches to support varied learning styles.
- Streamlined communication channels among parents, staff, and administration to advance student success initiatives.
- Conducted comprehensive analysis of student performance data to identify areas for instructional enhancement and curriculum refinement.
- Cultivated a positive classroom environment that emphasized respect, inclusivity, and academic excellence.
- Facilitated regular updates and collaborative strategies with parents to enhance student achievement both at home and in school.
- Exhibited patience and composure in diverse situations to foster student development and personal growth.
- Collaborated with parents to provide insights on student development and strengthen support systems.
- Engaged in regular communication with parents regarding student growth and progress.
- Developed and implemented assessment tools to monitor student progress throughout the academic year.
- Provided mentorship to new educators, enhancing their classroom management skills and instructional effectiveness through best practice sharing.
- Developed and executed field trip initiatives that connected students with real-world applications of academic concepts.
- Developed and implemented project-based learning experiences that fostered teamwork and problem-solving skills.
- Contributed to school leadership team by driving strategic planning efforts for continuous improvement initiatives.
- Collaborated in planning and implementing school-wide events, including science fairs and literacy nights, to strengthen support for educational programs.
- Coordinated meetings with parents to review student performance and behavioral development.
- Engaged with students, parents, and administrators to develop strategies for addressing and improving behavioral and academic concerns.
- Designed and implemented lessons and online assessments to support effective remote education.
- Collaborated with colleagues in department meetings to discuss strategies for improving student achievement and fostering academic growth.
- Designed and sustained organized filing systems to facilitate quick access to documents.
- Implemented comprehensive training programs for new staff on administrative procedures, fostering teamwork and cooperation.
- Streamlined communication with technical support to effectively resolve IT issues and enhance operational performance.
- Drove team success by fostering collaboration among colleagues to effectively implement best practices and protocols.
Education
Master of Science - Cybersecurity Management
Grand Canyon University
Phoenix, AZ04-2026
Bachelor of Science - Interdisciplinary Studies
West Texas A&M University
Canyon, TX12-2017
Skills
- Issue resolution
- Coaching for leadership growth
- Coaching and feedback
- Training and development for adults
- Proficient in English and Spanish communication
- Professional development planning
- Professional development training
- Effective presenter
- Training needs analysis
- Continuous process improvement
- Instructional leadership
- Stakeholder collaboration
- Consistent workflow management
- Detail-oriented analysis
- Commitment to accountability
- Workshop facilitation
- Test administration
- Skilled in utilizing Google applications effectively
- Experienced with Microsoft Office suite
- Project risk analysis
- Proficient risk analysis
- Risk analysis for data security
- Threat analysis proficiency
- Proficient in resolving conflicts
- Collaborative strategic planning
- Ongoing enhancements
- Performance oversight
- Policy implementation
- Data interpretation
- Proficient in delegating tasks
- Risk assessment
- Data analysis proficiency
- Team development
- Relationship building
- Motivating teams
- Incidents management
Accomplishments
- Named "Teacher of the Year" at Forest Hill Elementary in 2023.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 62 staff members.
- Supervised student data of 500 elementary students.
- Collaborated with team of 5 in the development of Safe and Civil Schools for Amarillo ISD.
- Achieved 89% student growth by completing the TIA Process with accuracy and efficiency.
- Collaborated with team of 8 in the development of Teach Like a Champion Learning Walks.
- Achieved 100% buy in by introducing and supporting with Amira Software for District Testing for K-3rd grade.
- Awarded the highest state-level designation by the Texas Education Agency for achieving top-tier student growth and instructional excellence.
- Earned an overall "Distinguished" performance rating, placing within the top 5% of educators statewide for classroom effectiveness and leadership.
Certification
- ESL Certified, TEA - January 2018
- EC-6 Biliungual Educator, TEA - January 2018
- First Aid and CPR Certified, AMAISD - February 2026
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Curriculum Assessment Specialist & Technology Support Lead
Amarillo ISD
07.2025 - Current
Lead Teacher & Administrative Assistant
Amarillo ISD
01.2017 - 07.2025
Master of Science - Cybersecurity Management
Grand Canyon University
Bachelor of Science - Interdisciplinary Studies
West Texas A&M University