Dedicated Community Manager with 10 years of management experience. Improves properties and streamlines operations for efficiency. Hardworking and resourceful with friendly and professional demeanor.
Overview
11
11
years of professional experience
Work History
HOA Community Manager/Branch Manager
Snow Property Services
02.2022 - Current
Manage a portfolio of 14 communities that includes single family homes, townhomes, and condominiums
Provide management services in compliance with the terms of the management contract
Assist Board and homeowners with problem resolution
Provide fiscal management, including, but not limited to reviewing and approving invoices, coordinating tax preparation and reserve study updates, and reviewing completed financial statements for accuracy prior to distributing to the Board each month
Conduct monthly site inspections
Review and submit requests for vendor bids and contracted services
Prepare Board Packets and attend association meetings
Communicate in-person, via telephone, and/or email to Board members, homeowners, and vendors regarding community business in a timely manner
Maintain current knowledge of governing documents, applicable state statutes, and local ordinances that apply to each assigned community
Strong knowledge of Microsoft Outlook, Excel, and Word and strong leadership abilities and comfort with public speaking
Conflict resolution skills
Ability to meet deadlines and address time-sensitive issues, other duties and special projects as assigned.
HOA Community Manager
HBS Community Management
06.2021 - 02.2022
Manage a portfolio of 9 communities that includes single family homes, townhomes, and condominiums
Provide management services in compliance with the terms of the management contract
Assist Board and homeowners with problem resolution
Provide fiscal management, including, but not limited to reviewing and approving invoices, coordinating tax preparation and reserve study updates, and reviewing completed financial statements for accuracy prior to distributing to the Board each month
Conduct monthly site inspections
Review and submit requests for vendor bids and contracted services
Prepare Board Packets and attend association meetings
Communicate in-person, via telephone, and/or email to Board members, homeowners, and vendors regarding community business in a timely manner
Maintain current knowledge of governing documents, applicable state statutes, and local ordinances that apply to each assigned community
Strong knowledge of Microsoft Outlook, Excel, and Word and strong leadership abilities and comfort with public speaking
Conflict resolution skills
Ability to meet deadlines and address time-sensitive issues, other duties and special projects as assigned.
HOA Community Manager
Stratford Management
07.2014 - 06.2021
Manage a portfolio of 12 communities that includes single family homes, townhomes, and condominiums
Provide management services in compliance with the terms of the management contract
Assist Board and homeowners with problem resolution
Provide fiscal management, including, but not limited to reviewing and approving invoices, coordinating tax preparation and reserve study updates, and reviewing completed financial statements for accuracy prior to distributing to the Board each month
Conduct monthly site inspections
Review and submit requests for vendor bids and contracted services
Prepare Board Packets and attend association meetings
Communicate in-person, via telephone, and/or email to Board members, homeowners, and vendors regarding community business in a timely manner
Maintain current knowledge of governing documents, applicable state statutes, and local ordinances that apply to each assigned community
Strong knowledge of Microsoft Outlook, Excel, and Word and strong leadership abilities and comfort with public speaking
Conflict resolution skills
Ability to meet deadlines and address time-sensitive issues, other duties and special projects as assigned.
Escrow Assistant
Title Security Agency
06.2012 - 04.2014
Provide administrative support for the escrow office to include, but not limited to preparing closing documents, processing escrow documents and initiating the closing process by communicating with clients and lenders on behalf of the escrow officer.
Education
GED -
Salpointe Catholic High School
Tucson, AZ
09.1991
Skills
Communications
Microsoft Office (10 years)
Outlook (10 years)
Escrow
Accounts Payable (8 years)
General Ledger Accounting
Customer service (10 years)
Computer Skills (10 years)
Management
References
References available upon request.
Timeline
HOA Community Manager/Branch Manager
Snow Property Services
02.2022 - Current
HOA Community Manager
HBS Community Management
06.2021 - 02.2022
HOA Community Manager
Stratford Management
07.2014 - 06.2021
Escrow Assistant
Title Security Agency
06.2012 - 04.2014
GED -
Salpointe Catholic High School
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