STEPHANIE POWELL
CONNERSVILLE,IN
Summary
Operations professional with track record of maintaining high standards and delivering results in production environments. Proven ability to ensure smooth operations and uphold stringent safety protocols. Known for strong collaboration skills and adaptability to changing demands, with focus on precision and problem-solving.
Overview
28
28
years of professional experience
1
1
Certification
Work History
End Offset Operator
Schneider Electric
Oxford, Ohio
04.2025 - 02.2026
- 700 - End Offset Operator - Form Busway Housings to Specification.
- 710 - Build and Compress Busways
- 705 - Straight Bar Wrap
- Operated and maintained advanced equipment to ensure optimal performance and safety standards.
- Monitored production processes, identifying areas for efficiency improvement and implementing corrective actions.
- Collaborated with cross-functional teams to streamline operations and enhance workflow efficiency.
Plumbing Dept. Manager/Key Holder
Gillman Home Center
Brookville, IN
09.2021 - 02.2025
- Oversaw plumbing department operations, ensuring compliance with safety and quality standards.
- Managed inventory levels, optimizing stock availability to meet customer demand efficiently.
- Introduced new plumbing technologies into the department''s arsenal of tools, increasing overall efficiency and quality of workmanship.
- Mentored junior team members to help them develop their skills and advance their careers within the organization.
Transportation Associate
National Powersports Auction
Cincinnati, Oh
05.2019 - 09.2021
- As an NPA employee, I maintained the Wash Bay, Battery Department and Managed the Shipping and Receiving Department. Each department involves the ability to ride or drive products and perform technical repairs.
- Technical repairs from basic battery replacement to advanced integral repairs.
- Coordinated product for show, sale and shipment within titled availability.
- Coordinated transportation logistics for efficient delivery of auction vehicles.
- Managed inventory tracking to ensure accuracy and availability of auction items from start to finish.
Assistant Manager
Menards
Richmond, IN
04.2015 - 02.2019
- Management Positions - Assistant Manager of Plumbing and Electrical. Department Manager of Paint, Pet and Grocery,
- Trained and mentored staff to enhance performance and customer service skills.
- Implemented inventory management systems, streamlining stock tracking processes.
- Led team meetings to discuss goals, performance metrics, and operational improvements.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Fork Truck Driver
OSL
Greensburg, IN
10.2013 - 01.2014
- Operated forklifts to transport goods efficiently within warehouse environment.
- Conducted routine inspections of equipment to maintain operational readiness.
- Ensured compliance with safety standards and protocols during material handling.
Quality Care
Heritage House
Connersville, IN
11.2012 - 08.2013
- Providing care for Alzheimer and/or Dementia Residents. Responsibilities include various skills for personal care including hygiene and dietary care.
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Assisted in training new Nursing Home Assistants, ensuring they were well-equipped to provide quality care for residents.
Granule/Slate Operator
Owens Corning
Brookville, IN
04.2005 - 08.2012
- Operator of Manufacturing Processes involving Slate, Asphalt, Cooling and Packaging.
- Conducted routine inspections and maintenance on production equipment to uphold quality control.
- Trained new operators on safety protocols, equipment operation, and standard procedures.
- Implemented process improvements that reduced waste and increased overall output quality.
Quality and Technical Support
Campbell Hausfeld
Harrison, OH
02.2004 - 04.2005
- Provided technical support to customers, end users and service personnel with defective product or warranty issues. Issues of claims or repair involved a variety of air tools, compressors, pressure washers and welders.
Motorcycle Builder
Iron Eagle Cycles
Mesa, AZ
07.2002 - 10.2003
- Build custom motorcycles per customer orders.
- Quality Supervisor performs break-in service rides of 250 miles and utilize repairs or adjustments as necessary before sale.
- Streamlined workflow processes to enhance productivity in the bike-building operation.
- Mentored junior builders on best practices for safety and efficiency in production processes.
Customer Service and Warranty Technician
Titan Motorcycle Company
Phoenix, AZ
10.1997 - 06.2002
- Titan Motorcycle Company was a high-end V-twin motorcycle manufacturer.
- Diagnose evolving issues to help certified technicians and a few private shops not familiar with our product to perform necessary warranty and service applications.
- Collaborated with engineering teams to analyze product performance issues and implement corrective actions.
- Diagnosed warranty claims to determine eligibility and resolution strategies.
- Coordinated warranty repairs, ensuring compliance with company policies and customer satisfaction standards.
- Trained junior technicians on troubleshooting techniques and warranty process adherence.
- Developed streamlined processes for tracking warranty claims, enhancing efficiency and reducing turnaround times.
- Led cross-functional meetings to address recurring defects and improve product reliability initiatives.
- Conducted quality assurance inspections on returned products, providing feedback for continuous improvement efforts.
- Managed inventory of replacement parts, optimizing stock levels to meet repair demands efficiently.
- Provided exceptional customer service, ensuring timely communication on the status of warranty claims and repairs.
Education
High School Diploma -
Quivira Heights H.S.
Bushton, KSSkills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Machine operation
- Equipment operation
- Efficient multitasking
- Machine setup
- Quality assurance
- Production procedures
- Staff management
- Mechanical understanding
Certification
- Fork Truck Certificates
- Gillman Home Center, NPA and OSL/Elwood Staffing 2013 to 2025
- Certified Nursing Aide State of Indiana 2013-03
- Certified Motorcycle Builder Titan Motorcycle Company 1998-2001
Timeline
End Offset Operator
Schneider Electric
04.2025 - 02.2026
Plumbing Dept. Manager/Key Holder
Gillman Home Center
09.2021 - 02.2025
Transportation Associate
National Powersports Auction
05.2019 - 09.2021
Assistant Manager
Menards
04.2015 - 02.2019
Fork Truck Driver
OSL
10.2013 - 01.2014
Quality Care
Heritage House
11.2012 - 08.2013
Granule/Slate Operator
Owens Corning
04.2005 - 08.2012
Quality and Technical Support
Campbell Hausfeld
02.2004 - 04.2005
Motorcycle Builder
Iron Eagle Cycles
07.2002 - 10.2003
Customer Service and Warranty Technician
Titan Motorcycle Company
10.1997 - 06.2002
High School Diploma -
Quivira Heights H.S.