Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Stephanie Proffitt

Forest,VA

Summary

Talented Vice President with excellent employee development, customer service and analytics skills coupled with more than 14 years of experience. Excellent team builder and leader of initiatives. Cross-functional collaborator and proactive executive leader with skills in policy development, tactical planning and operational problem-solving. Skillfully manage KPIs and internal controls to monitor operational trends and devise forward-thinking solutions. Results-focused, flexible and resilient in resolving issues.

Authorized to work in the US for any employer.

Overview

17
years of professional experience
1
Certification

Work History

Blue Summit Medical Group

VICE PRESIDENT OF OPERATIONS
01.2024 - Current

Job overview

  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Supported project management team for optimal performance.
  • Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
  • Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
  • Enhanced customer satisfaction by developing and implementing strategies to improve service quality.
  • Increased company profits through performance optimization strategies and efficiency improvements.

SEVEN HILLS HOME HEALTH AND HOSPICE

EXECUTIVE DIRECTOR OF OPERATIONS
01.2024 - Current

Job overview

  • Collaborated with sales teams to analyze market trends and develop targeted strategies for driving revenue growth in key segments or regions.
  • Optimized facility layouts for maximum efficiency, improving workflow and decreasing overhead expenses related to wasted space or resources.
  • Championed process improvements through the adoption of Lean methodologies, enhancing productivity across all departments.
  • Reduced turnaround time on critical projects by prioritizing tasks based on urgency and impact potential, expediting decision-making processes as needed.

Southwestern Medical Center

LPN LICENSED PRACTICAL NURSE
01.2021 - 07.2024

Job overview

  • Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
  • Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
  • Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
  • Adhered to treatment plan instructions when administering medications and treatments to patients.
  • Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Reduced medication errors by accurately administering medications and diligently verifying patient information.

Carter Healthcare

RN CASE MANAGER
07.2022 - 01.2024

Job overview

  • Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
  • Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
  • Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
  • Educated patients and families on available community resources, facilitating access to necessary support services.
  • Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
  • Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
  • Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.

CARTER HEALTH CARE

REGISTERED NURSE/CLINICAL COORDINATOR
07.2022 - 01.2024

Job overview

  • Served as a liaison between patients, families, physicians, and other healthcare providers to ensure seamless coordination of care.
  • Participated in quality improvement initiatives, leading efforts to enhance overall patient experience within the facility.
  • Mentored new nursing staff, fostering a supportive learning environment that resulted in increased retention rates.
  • Promoted patient safety by conducting regular audits of clinical documentation and practices.
  • Reduced hospital readmissions by closely monitoring patients and providing timely interventions.
  • Evaluated nursing performance by conducting assessments and providing constructive feedback for professional growth opportunities.
  • Improved patient satisfaction scores through effective communication and education on treatment plans.
  • Developed educational materials for staff training sessions, resulting in higher competency levels among team members.
  • Coordinated staff schedules, ensuring adequate coverage and minimizing overtime expenses.
  • Assisted in budget management by monitoring resource utilization and identifying areas for cost reduction without compromising patient care quality.
  • Streamlined workflow processes to improve efficiency, ultimately reducing wait times for patients seeking care.

Southwestern Medical Center

REGISTERED NURSE
01.2021 - 07.2022

Job overview

  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.

MedExpress Urgent Care

LPN LICENSED PRACTICAL NURSE
08.2019 - 10.2020

Job overview

  • Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
  • Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
  • Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Used aseptic techniques to provide sterilized wound care and dressing applications.
  • Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
  • Accurately recorded interactions in medical charts, documenting accidents and interventions applied.

Southwestern Medical Center

LPN LICENSED PRACTICAL NURSE OB/GYNAND PEDIATRIC
11.2018 - 01.2019

Job overview

  • Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
  • Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
  • Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
  • Adhered to treatment plan instructions when administering medications and treatments to patients.
  • Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
  • Reduced medication errors by accurately administering medications and diligently verifying patient information.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.

Premise Health - Goodyear

LICENSED PRACTICAL NURSE
02.2016 - 10.2018

Job overview

  • Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
  • Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
  • Used aseptic techniques to provide sterilized wound care and dressing applications.
  • Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.

Southwestern Medical Center

LICENSED PRACTICAL NURSE
05.2012 - 01.2016

Job overview

  • Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
  • Cared for wounds, provided treatments, and assisted with procedures.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
  • Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.

United Regional Healthcare System

LICENSED VOCATION NURSE
10.2010 - 05.2012

Job overview

  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.

United States Navy Reserves

ADMIN
08.2007 - 05.2011

Job overview

  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.

Education

Western Oklahoma State College

ASSOCIATE IN SCIENCE AS IN NURSING

University Overview

Vernon College

LICENSE IN NURSING

University Overview

Cameron University

BACHELOR'S DEGREE IN NURSING
09.2024

University Overview

Skills

  • English
  • Strategic planning and execution
  • Operations Oversight
  • Operations Management
  • Safety Management
  • Medication and IV administration
  • Medication Administration
  • Direct Patient Care
  • Patient Assessments
  • Documentation and Charting
  • Strong Clinical Judgment
  • Patient education and counseling
  • Wound Care

Certification

  • Pediatrics
  • Immunization
  • Medication Administration
  • Infection Control Training
  • Laboratory Experience
  • Triage
  • Critical Care Experience
  • EMR Systems
  • Experience Administering Injections
  • Caregiving
  • Hospital Experience
  • Case Management
  • Venipuncture
  • Patient Care
  • Phlebotomy
  • Diabetes, Hospice and Stroke Patient Care
  • Medical / Surgical
  • Occupational Nursing
  • Abides by infection control standards
  • CPR / BLS certified
  • Drug administration trained
  • BAT screen / drug screen collection ability with certification
  • PALS and NRP

Timeline

VICE PRESIDENT OF OPERATIONS
Blue Summit Medical Group
01.2024 - Current
EXECUTIVE DIRECTOR OF OPERATIONS
SEVEN HILLS HOME HEALTH AND HOSPICE
01.2024 - Current
RN CASE MANAGER
Carter Healthcare
07.2022 - 01.2024
REGISTERED NURSE/CLINICAL COORDINATOR
CARTER HEALTH CARE
07.2022 - 01.2024
LPN LICENSED PRACTICAL NURSE
Southwestern Medical Center
01.2021 - 07.2024
REGISTERED NURSE
Southwestern Medical Center
01.2021 - 07.2022
LPN LICENSED PRACTICAL NURSE
MedExpress Urgent Care
08.2019 - 10.2020
LPN LICENSED PRACTICAL NURSE OB/GYNAND PEDIATRIC
Southwestern Medical Center
11.2018 - 01.2019
LICENSED PRACTICAL NURSE
Premise Health - Goodyear
02.2016 - 10.2018
LICENSED PRACTICAL NURSE
Southwestern Medical Center
05.2012 - 01.2016
LICENSED VOCATION NURSE
United Regional Healthcare System
10.2010 - 05.2012
ADMIN
United States Navy Reserves
08.2007 - 05.2011
Western Oklahoma State College
ASSOCIATE IN SCIENCE AS IN NURSING
Vernon College
LICENSE IN NURSING
Cameron University
BACHELOR'S DEGREE IN NURSING
Stephanie Proffitt