Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Pugh

Hillsboro,AL

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level

position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

24
24
years of professional experience

Work History

Substitute Teacher

Lawrence County BOE
08.2013 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Supervised lunchroom and recess activities.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Provided instruction for students in core subject areas.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Assigned, explained and graded homework.
  • Adapted lesson plans and student activities to meet needs of students with special learning needs.
  • Monitored student progress and provided feedback to students, parents and school administrators.
  • Incorporated technology into learning to enhance student engagement and learning.
  • Followed lesson plans designed by absent teachers.
  • Enforced school and class rules to maintain order in classroom.
  • Monitored student behavior and administered discipline as needed.
  • Monitored student performance and provided feedback to inform instruction.
  • Distributed textbooks, workbooks, papers and pencils to students.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts
  • Upheld classroom routines to support student environments and maintain consistent schedules
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance
  • Maintained day-to-day classroom management and discipline to promote learning initiatives
  • Supervised lunchroom and recess activities
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes
  • Provided instruction for students in core subject areas
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance
  • Assigned, explained and graded homework
  • Monitored student progress and provided feedback to students, parents and school administrators
  • Incorporated technology into learning to enhance student engagement and learning
  • Followed lesson plans designed by absent teachers
  • Enforced school and class rules to maintain order in classroom
  • Implemented classroom management techniques to maintain positive learning environment
  • Monitored student behavior and administered discipline as needed
  • Monitored student performance and provided feedback to inform instruction
  • Adapted teaching methods and instructional materials to meet students' varying needs and interests
  • Collaborated with other educators to plan and review instruction
  • Utilized variety of instructional strategies to meet individual student needs
  • Operated computers or audio-visual aids to supplement presentations
  • Assisted students in mastering subject material and preparing for tests
  • Distributed textbooks, workbooks, papers and pencils to students
  • Conferred with parents or guardians, other teachers, counselors and administrators to resolve students' behavioral and academic problems

File Clerk

Ready Mix USA
04.2000 - 02.2009
  • Assisted with data entry and administrative support tasks to help meet team goals.
  • Maintained physical and computer-based filing systems.
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Identified and corrected inconsistencies in filing systems for increased accuracy.
  • Examined, categorized, and sorted incoming documents.
  • Managed sensitive or confidential files with attention to data security and storage policies.
  • Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
  • Located and retrieved requested documents in accordance with established policies.
  • Created, implemented and monitored filing systems for easy retrieval of records.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Compiled and inventoried documents for archival.
  • Restored old files and archived completed files for future reference.
  • Monitored and updated filing systems to meet organization standards.
  • Maintained organized filing system to facilitate easy retrieval of documents.
  • Compiled, sorted and filed high volume of documents.
  • Added and updated records with current materials.
  • Operated office equipment to scan and copy documents.
  • Followed security protocols to protect sensitive and proprietary information.
  • Created and printed labels for well-organized filing.
  • Retrieved file information and made copies for authorized users.
  • Cleaned up files regularly by removing outdated information for archival or disposal.
  • Classified files based on source, type or other details.
  • Archived and disposed of documents according to established policies.
  • Identified and resolved filing discrepancies.
  • Improved physical and digital filing systems with enhancements to organizational strategies.
  • Processed correspondence, conducted post office pick-ups and distributed mail to appropriate parties.
  • Created reports, correspondence and spreadsheets with Microsoft Office programs.
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
  • Classified documents according to specified guidelines.
  • Processed payments, issued receipts and updates invoices to assist with financial recordkeeping.
  • Managed incoming and outgoing mail for team.
  • Tracked file removals and coordinated on-time returns.
  • Maintained strict data accuracy standards via multiple reviews of files for presentation to manager.
  • Assisted with data entry and administrative support tasks to help meet team goals
  • Maintained physical and computer-based filing systems
  • Sorted and classified documents into appropriate filing systems for increased traceability
  • Assisted with document scanning and imaging projects to support accurate file back-up
  • Identified and corrected inconsistencies in filing systems for increased accuracy
  • Managed sensitive or confidential files with attention to data security and storage policies
  • Examined, categorized, and sorted incoming documents
  • Prepared new files and assigned tracking identification numbers, resulting in faster retrievals
  • Located and retrieved requested documents in accordance with established policies
  • Created, implemented and monitored filing systems for easy retrieval of records
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies
  • Compiled and inventoried documents for archival
  • Restored old files and archived completed files for future reference
  • Monitored and updated filing systems to meet organization standards
  • Maintained organized filing system to facilitate easy retrieval of documents
  • Compiled, sorted and filed high volume of documents
  • Added and updated records with current materials
  • Operated office equipment to scan and copy documents
  • Followed security protocols to protect sensitive and proprietary information
  • Created and printed labels for well-organized filing
  • Retrieved file information and made copies for authorized users
  • Cleaned up files regularly by removing outdated information for archival or disposal
  • Classified files based on source, type or other details
  • Archived and disposed of documents according to established policies
  • Identified and resolved filing discrepancies
  • Improved physical and digital filing systems with enhancements to organizational strategies
  • Processed correspondence, conducted post office pick-ups and distributed mail to appropriate parties
  • Created reports, correspondence and spreadsheets with Microsoft Office programs
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files
  • Classified documents according to specified guidelines
  • Processed payments, issued receipts and updates invoices to assist with financial recordkeeping
  • Managed incoming and outgoing mail for team
  • Tracked file removals and coordinated on-time returns
  • Maintained strict data accuracy standards via multiple reviews of files for presentation to manager

Credit Manager

Ready Mix USA
04.2000 - 02.2009
  • Oversaw reporting, documentation and recordkeeping requirements for department.
  • Work cross-functionally with sales, management and other departments to maintain effective operations.
  • Investigated and evaluated customers for creditworthiness and potential risk factors.
  • Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
  • Devised collection recovery strategies to resolve customer issues and delinquent cases.
  • Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
  • Developed strategies to expedite payments and customer resolutions.
  • Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
  • Reviewed and analyzed loan procedures.
  • Monitored accounts for signs of fraud and non-payment issues.
  • Negotiated settlements and payment terms with customers and delivered customized payment plans.
  • Collaborated with management to evaluate credit strategies and develop improvements.
  • Obtained and interpreted financial statements to assist in credit limit reviews.
  • Compiled data critical to analysis of annual bad debt.
  • Attended ongoing professional training to facilitate accurate and productive credit management.
  • Maintained full knowledge of current regulatory environment and made proactive adjustments to meet changing requirements.
  • Referred delinquent accounts to collections department or outside resources.
  • Optimized credit approval and collection processes, improving operational efficiencies
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Supported financial director with special projects and additional job duties.
  • Established internal audit procedures to validate and improve accuracy of financial reporting.

Accounts Receivable

Ready Mix Usa
04.2000 - 02.2009
  • Processed and recorded accounts receivable transactions to facilitate prompt collection of customer payments.
  • Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
  • Tracked customer invoices to facilitate prompt and accurate payments.
  • Prepared monthly reports of accounts receivable and accounts payable for management review.
  • Responded to vendor inquiries and requests for information to maintain relationships and provide timely support.
  • Matched invoices to purchase orders for proper documentation and to facilitate payment.
  • Reconciled customer accounts and resolved discrepancies to maintain accuracy and resolve issues.
  • Managed electronic payment systems to streamline payment processes and reduce errors.
  • Assisted with annual audit, confirming accurate reconciliation of all accounts.
  • Maintained accurate and complete records to document transactions and support decision-making.
  • Developed and implemented procedures and processes for accounts receivable and accounts payable streamlining.
  • Provided financial support to other departments to improve operations.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Input financial data and produced reports .
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Entered figures using 10-key calculator to compute data quickly.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Presented audit findings to accounting manager after reviewing results and paperwork.
  • Implemented new accounting processes to decrease spending and work flow downtime.
  • Enter Tickets to Customer accounts, sent Invoices and statements

Inventory Clerk

Ready Mix USA
04.2000 - 02.2009
  • Completed physical inventory counts each month.
  • Maintained inventory count, tracked usage, and documented variances.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Performed data entry and completed proper paperwork.
  • Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
  • Monitored and adjusted inventory levels to meet customer needs and demands.
  • Developed and implemented strategies to keep stocks organized and reduce excess inventory.
  • Sorted and delivered materials to different work areas and staff.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Handled day-to-day shipping and receiving overseeing packages per day.

Front Office

DCA Ready Mix
04.2000 - 02.2009
  • Answered multi-line phone system and forwarded calls to appropriate individuals.
  • Received, sorted and distributed incoming mail in assigned mail boxes.
  • Managed office supplies by conducting daily inventory counts and maintaining coffee, drinks and snacks in office.
  • Processed expense reports and office invoices
  • Composed and processed routine e-mail correspondence.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Responded to inquiries from callers seeking information.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Reviewed and updated customer information in database for accuracy.
  • Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
  • Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Maintained transaction security by verifying payment cards against identification.
  • Provided clerical support, addressing routine, and special requirements.
  • Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
  • Developed and implemented office policies to enhance efficiency in operations.
  • Conducted research and provided reports and summaries to help management make informed decisions based on accurate information.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Increased customer service success rates by quickly resolving issues.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Proofread and edited documents for accuracy and grammar.
  • Ordered and distributed office supplies while adhering to fixed office budget.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Developed and implemented strategies to streamline office operations.
  • Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
  • Managed data and correspondence to secure information across complex landscapes of organizational departments.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.

Education

High School Diploma -

Decatur High School
Decatur, Al
05.1977

Skills

  • Activity Planning
  • Activity Management
  • Records Management
  • Behavior Modeling
  • Parent Communication
  • Relationship Building and Management
  • Group Instruction
  • Safety Awareness
  • Student Tutoring
  • Classroom Management
  • Lesson Implementation

Timeline

Substitute Teacher

Lawrence County BOE
08.2013 - Current

File Clerk

Ready Mix USA
04.2000 - 02.2009

Credit Manager

Ready Mix USA
04.2000 - 02.2009

Accounts Receivable

Ready Mix Usa
04.2000 - 02.2009

Inventory Clerk

Ready Mix USA
04.2000 - 02.2009

Front Office

DCA Ready Mix
04.2000 - 02.2009

High School Diploma -

Decatur High School

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Stephanie Pugh