Stephanie Pulido
St. Cloud,FL
Summary
A highly experienced and consistently top-performing pharmacist with a demonstrated history of working in call center, ambulatory care, community retail, and now a health outcomes clinical pharmacist. Skilled in Patient Care, Medication Reconciliation, MTM, Disease Management, with a great balance of clinical and retail work. Outstanding management skills and passion for team building. Organized and natural at multitasking. Fluent in English and Spanish Hardworking and decisive leader proficient in treatment planning, patient care and optimization techniques. Well-versed in dosing levels to meet individual patient needs. Adept at educating patients and clinicians alike to bring about best possible incomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Pharmacist Patient Care
United Healthcare Group
10.2022 - Current
- Conduct telephonic medication consultations that meet or exceed production and quality metrics.
- Complete annual medication review of prescription and non-prescription medications, with emphasis on patient assessment and counseling, safe and effective use of medications, identification of potential drug interactions, and other related activities.
- Complete pharmacotherapy assessment of patients' claims, past medical history, and disease states.
- Assess patients for medication adherence barriers and develop a plan to maximize patients' medication success through improving or maintaining adherence to medications.
- Deliver high-quality, evidence-based therapeutic recommendations to providers.
- Deliver a patient-centered, clinically collaborative medication consultation.
- Develop a post-consultation list of action items for the patient and/or prescriber.
- Document clinical consultations into internal database.
- Participate in and contribute to staff meetings, other staff development opportunities, and interdepartmental work groups.
- Identify areas of improvement where system modifications could result in operational advancements and efficiencies.
- Maintain a high level of clinical knowledge of chronic disease states and changes in pharmacy practice in adult and geriatric patient populations to serve as an authoritative information source on drugs and their utilization in therapy.
- Other duties as assigned.
Health Outcomes Clinical Pharmacist
Walgreens Boots Alliance
Miramar, FL
03.2021 - Current
- Provided direct patient intervention that optimizes the use of medication, improves medication adherence and promotes improvement in health outcomes.
- Ensure continuous quality improvement with current processes, as well as implementing changes when necessary.
- Incorporate the patient into the decision making for their disease state management.
- Ensure accuracy and appropriate use of medications through clinical review
- Reviewed patients' medications, allergies, and other pertinent information to identify and solve medication-related complications and ensure proper and safe drug therapy.
- Reconcile medications by counseling patients and caregivers to determine potential drug interactions, therapeutic duplication, noncompliance, and adverse drug reactions.
- Using effective communication to build relationships and trust with patients while assisting in pharmacy related concerns and enhancing the patient’s experience
- Educate patient about possible drug interactions and gave special administration instructions.
- Provide MTM, CMR, and individualized care for patients with complex, chronic conditions.
- Provided consultations and answered inquiries from patients, healthcare professionals, and physicians regarding drugs, potential side effects, and specified use.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Assisted patients in minimizing medical expenses by recommending generic alternatives to prescription medications.
Staff Pharmacist
CVS Pharmacy
Miami, Florida
06.2020 - 03.2021
- Collaborate with healthcare professionals to ensure comprehensive patient care
- Review and interpret prescription orders to verify accuracy and appropriateness
- Maintain accurate patient records, including medication histories and interactions
- Oversee and manage the pharmacy's inventory, ordering and restocking medications as needed
- Provide information and guidance to customers regarding over-the-counter medications and health-related products
- Monitor patient health and progress to identify any potential issues or complications
- Address customer inquiries, concerns, and medication-related questions
- Ensure compliance with federal and state pharmacy laws and regulations
- Collaborate with other healthcare professionals to promote patient wellness and disease prevention
- Prepares medications by reviewing and interpreting physician orders and detecting therapeutic incompatibilities.
- Complete pharmacy operational requirements by organizing and directing technicians' workflow, verifying their preparation and labeling of medicine, and verifying order entries, charges, and inspections.
- Maintain records for controlled substances and remove outdated and damaged drugs from the pharmacy inventory.
- Counsel patients regarding appropriate use of medications.
- Collaborate with other healthcare professionals to plan, monitor, review, and evaluate patient effectiveness.
- Recommend drug therapy changes when appropriate.
- Ensure compliance with federal, state, and local regulations in pharmacy practice.
- Dispense prescription medications accurately and provide appropriate counseling to patients.
Pharmacy Intern
CVS Pharmacy
Hialeah, FL
09.2016 - 07.2020
- Transferred prescriptions and filled medications.
- Communicated effectively to ensure excellent customer service and satisfaction.
- Reviewed prescriptions issued by physicians or other authorized prescribers to ensure accuracy and appropriateness of medication, and determine formulas and ingredients needed.
- Counseled patients on their medications and provided information to pharmacy customers on drug interactions, side effects, dosage, and storage of pharmaceuticals.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Maintained established procedures concerning quality assurance, security of controlled substances, and disposal of drugs designated as hazardous waste.
- Entered prescription data and processed prescriptions.
Education
Doctor of Pharmacy -
Nova Southeastern University
Davie, FL05.2020
Skills
- Bilingual
- Knowledge of Microsoft and Excel
- Customer Service, education and counseling
- Medication dispensing and immunizing
- Medication Reconciliation, MTM CMR
- Drug utilization review
- Quality Review Processes
- FDA Drug Safety Guidelines
Certification
- Immunization Certified
- CPR Certified
- OSHA Certified
- MTM Trained
Advanced Pharmacy Practice Experience
- Ambulatory Care
Florida Diabetes Camp - Actively participated in daily rounds with camp endocrinologist and made recommendations for insulin adjustments
- Measured and monitored youth camp participants blood sugar daily
- Trained on diabetes monitoring technology including insulin pumps, meters and Continuous Glucose Monitoring systems
- Trained to respond to hyper/hypoglycemic emergencies
- Educated campers on symptomology of hyper and hypoglycemia
- Aided participants in gaining independence in managing their Type 1 Diabetes
- Trained at Type 2 Diabetes clinic at Cleveland Clinic (Weston, FL)
Medication Therapy Management (MTM)
Humana Pharmacy
- Deliver MTM services, Comprehensive Medication Reviews, Disease Specific Medication Reviews, and Targeted Interventions to assess appropriateness of all medications, identify barriers to adherence, optimize medication therapy and to improve clinical outcomes
- Assist with managing medication costs through cost-effective interventions which may include, formulary or therapeutic interchanges, pill splitting opportunities, combination products and assessing unnecessary and/or duplicate medication therapies
- Efficiently assess prescribed medication therapy for unnecessary medications, need for additional medications, patient educational gaps, ineffective medications, inappropriate doses, adverse drug reactions, adherence concerns and opportunities for medication synchronization.
- Communicate professionally and discuss/document clinical recommendations/interventions to prescribers and interdisciplinary care teams
- Follow-up with patients and/or caregivers with an additional follow-up phone call subsequent to the initial in-person visit and appropriately document outcomes in a timely manner
- Serve as an advocate for the home care MTM pharmacy model to introduce and explain the benefits of MTM services to patients, family members and providers within the community
Internal Medicine
Westside Regional Medical Center
- Actively participated in rounds and made clinical recommendations to the hospitalist/internal medicine physician
- Led and participated in 1-2 topic discussions per week
- Performed medication reconciliation and discharge counseling
- Learned the sterile technique and helped with the preparation of drugs in the IV room and its delivery
- Observed & engaged in various aspects of hospital pharmacy practice including drug storage, drug security, & policies & procedures.
Nutrional Support
Broward Health Medical Center - Collaborated with other healthcare professionals within the hospital to assess patients’ nutritional needs, develop and implement an individualized nutrition care plan for the patient, and monitor patient’s response to PN therapy
- Examine the current state of malnutrition in hospitalized patients
- Identify best practices for the appropriate use and safe delivery of parenteral nutrition
- Help asses about a total of 12 TPN for the day
- Evaluate response to therapy
- Adjust therapeutic plan based on ongoing monitoring
- Transition promptly to oral or enteral nutrition as feasible
Consulting
Omnicare - Participated in pharmacy quality control and performance improvement activities
- Performed pharmacy inventory control
- Visited long term care facilities and counseled patients about their medications
- Provided critical information and advice to nurses and physicians regarding possible drug interactions and side effects
- Collaborated closely with health care professionals to monitor and assess the quality and effectiveness of drugs
- Conducted drug utilization reviews, drug interventions and management
- Performed accurate dosing calculations for infusion patients based on medication, patient condition, volume and administration rate
- Checked for content, accuracy and completeness of all drug packaging and labeling
Administration/Leadership
CVS Regional Office - Help organize flu clinics during Flu season
- Help develop District business plans and strategy to achieve financial goals through operational performance. This includes developing and executing plans to deliver on District sales and script goals as well as monitoring in stock in both front store and pharmacy
- Aligns front store and pharmacy teams on new and existing programs and services and execution expectations within the District
- Communicates District plans and problem solves on store related issues
Advanced Hospital
Westside Regional Medical Center - Investigated Rapid Response Assessments
- Performed quality improvement projects (i.e narcotic audits, medication unit audits, and drip rounds)
- Created a data collection for patients on opioids to determine if they are at high risk for an adverse event
- Observed in meetings regarding medication inventory management, backorder, medication safety, and central pharmacy huddle
- Created a formulary monograph review for Losartan
Timeline
Clinical Pharmacist Patient Care
United Healthcare Group
10.2022 - Current
Health Outcomes Clinical Pharmacist
Walgreens Boots Alliance
03.2021 - Current
Staff Pharmacist
CVS Pharmacy
06.2020 - 03.2021
Pharmacy Intern
CVS Pharmacy
09.2016 - 07.2020
Doctor of Pharmacy -
Nova Southeastern University
- Immunization Certified
- CPR Certified
- OSHA Certified
- MTM Trained
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