Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Quick

Warehouse supervisor
Pleasant Gap,PA

Summary

Dynamic Warehouse Supervisor with proven expertise at Gabe’s in optimizing operations and enhancing team productivity. Skilled in inventory management and staff training, I successfully improved workflow efficiency and maintained safety compliance. Recognized for exceptional problem-solving abilities, I fostered a collaborative environment that elevated performance and reduced operational discrepancies.

Overview

22
22
years of professional experience

Work History

Warehouse Supervisor

Gabe’s
08.2021 - Current
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Oversaw daily operations and shipping and handling processes.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Operated warehouse material handling equipment correctly to move loads.
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Monitored adherence to safety protocols and company policies by staying attentive to details.
  • Managed merchandise inventory transactions.
  • Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
  • Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Trained new team members on proper and safe use of tools and equipment.
  • Assigned tasks to team members to complete within designated time frames.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Resolved conflicts between team members and addressed complaints or grievances.

Assistant Grocery Manager

Halls Market
09.2018 - 02.2020
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Performed key tasks to promote inviting grocery store appearance.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Reduced shrinkage through diligent inventory control measures, including proper ordering and stock rotation practices.
  • Implemented loss prevention measures by establishing security protocols throughout the store, effectively reducing incidents of theft and fraud.
  • Optimized floor layout for easy navigation, resulting in improved customer experience during shopping visits.
  • Enhanced customer satisfaction by addressing inquiries, resolving issues, and providing product recommendations.
  • Managed a diverse team of employees to ensure effective collaboration and high-quality work output.
  • Improved store efficiency by overseeing daily operations, inventory management, and employee scheduling.
  • Provided exceptional service by engaging with customers regularly to assess their needs and offer valuable assistance.
  • Maintained a clean and organized store environment by enforcing strict safety standards and sanitation practices.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Non Certified Optician

Walmart
10.2003 - 09.2009
  • Collaborated with optometrists to develop comprehensive eye care plans, enhancing patient outcomes and overall satisfaction.
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Verified and updated patient records promptly to guarantee accurate prescription information.
  • Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
  • Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
  • Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
  • Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
  • Conducted thorough frame adjustments to ensure optimal comfort, fit, and functionality for each customer.
  • Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
  • Maintained a clean and organized store environment, ensuring optimal product display and easy access for customers.
  • Educated clients on proper eyewear maintenance techniques, extending the life of their glasses or contacts.
  • Achieved a high rate of repeat business through diligent relationship-building efforts with patients and clients alike.
  • Maintained safe, clean and organized environment to increase patient comfort.
  • Assisted patients with inserting, removing, and caring for contact lenses through hands-on demonstrations and clear instructions.
  • Operated lensometers to orient and mark uncut lenses for eyeglasses.
  • Streamlined appointment scheduling by implementing an efficient system for booking eye exams and follow-up visits.
  • Confirmed quality control standards were met for all eyewear and contact lenses.
  • Boosted revenue growth by cross-selling additional products and services, such as lens cleaning solutions or protective eyewear accessories.

Education

None - Nutrition Sciences

Pennsylvania State University
University Park, PA

Associates - Medical Billing And Coding

CTU
Colorado Springs, CO
06.2011

Skills

  • Warehouse operations
  • Inventory management
  • Problem-solving
  • Warehouse organization
  • Loading and unloading
  • Warehouse safety
  • Shipping and receiving
  • Material handling
  • Staff management
  • Stock counts
  • Inventory replenishment
  • Safety procedures
  • Staff training
  • Quality control
  • Task delegation
  • Assembly and production
  • Customer service
  • Multitasking and organization
  • Team leadership
  • Verbal and written communication
  • Safety compliance
  • Health and safety
  • Team building
  • Workflow optimization
  • Performance evaluation
  • Shift scheduling
  • Loss prevention

Timeline

Warehouse Supervisor

Gabe’s
08.2021 - Current

Assistant Grocery Manager

Halls Market
09.2018 - 02.2020

Non Certified Optician

Walmart
10.2003 - 09.2009

None - Nutrition Sciences

Pennsylvania State University

Associates - Medical Billing And Coding

CTU

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Stephanie QuickWarehouse supervisor