Stephanie Randall
Potosi,MO
Summary
Detail-oriented and dedicated professional with extensive experience in customer service, application processing, financial management, administration, and business ownership. Adept at utilizing various software tools, managing multiple tasks efficiently, and providing exceptional support to customers and clients. Proven track record in accounting, bookkeeping, administrative tasks, and managing rental properties. Eager to bring strong analytical, organizational, and problem-solving skills to a dynamic team.
Overview
20
20
years of professional experience
Work History
Stylist/Owner
Adore Salon
08.2008 - Current
- Perform hair cutting, coloring, styling, and other hair treatments according to client requests.
- Recommend and sell hair care products to clients based on their needs and preferences.
- Manage appointment bookings, ensuring efficient use of time and accommodating client schedules.
- Maintain inventory levels of hair care products and tools, ordering supplies as needed.
- Handle billing, invoicing, and other financial aspects of business, including tracking expenses and revenue.
- Develop and implement marketing strategies to attract new clients and retain existing ones, including social media marketing and promotions.
- Provide excellent customer service to ensure client satisfaction and loyalty, addressing any concerns or issues promptly.
- Handle administrative tasks such as paperwork, record-keeping, and maintaining client databases.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Organized sales area and workstation to showcase products and boost sales.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Business/Rental Owner
Randall Properties
01.2021 - 10.2024
- Managed all aspects of rental properties, including tenant relations, property maintenance, and lease agreements
- Handled financial planning, budgeting, and bookkeeping
- Implemented marketing strategies to attract new tenants and maintain high occupancy rates
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
- Managed purchasing, sales, marketing and customer account operations efficiently
- Consulted with customers to assess needs and propose optimal solutions
- Interacted well with customers to build connections and nurture relationships
Administrative Assistant
Aramark
08.2015 - 04.2018
- Answered phones from prospective students and their family's providing information about application status and transferring calls as needed
- Processed information, including sorting mail and entering data received into applicant management system
- Schedule meetings and company events
- Oversee administrative assistants in specific business units, including scheduling and timecard reporting
- Answer phones, organize visitor information, and direct clients to appropriate departments
- Perform ongoing clerical duties such as preparing presentations, organizing meetings, and arranging executive travel
- Processed documents for insurance billing, and coordinated with insurance providers for general inquiries as needed
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Processed applications
- Established administrative work procedures to track staff's daily tasks
- Managed filing system entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
Secretary
National Tire
05.2005 - 06.2015
- Answered and screened incoming calls and emails, routing them to appropriate parties and taking messages as needed
- Maintained organized filing systems, both physical and digital, to ensure easy access to important information
- Prepared and proofread correspondence, reports, and other documents for accuracy and professionalism
- Provided administrative support to company executives including managing calendars, scheduling appointments, and organizing travel arrangements
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered multi-line phone systems
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Class CA - Cosmetology
National Academy of Beauty Arts
Farmington, Mo08-2008
Some College (No Degree) -
Jefferson College
Hillsboro, Mo01-2006
High School Diploma -
Potosi High School
Potosi, Mo05-2005
Skills
- Schedule Management
- Data Entry
- Data Organization
- Customer service
- Bookkeeping
- Spreadsheets
- Data entry documentation
- Accounting skills
- Administrative operations
- Excellent communication skills
- Legal administrative support
Timeline
Business/Rental Owner
Randall Properties
01.2021 - 10.2024
Administrative Assistant
Aramark
08.2015 - 04.2018
Stylist/Owner
Adore Salon
08.2008 - Current
Secretary
National Tire
05.2005 - 06.2015
Class CA - Cosmetology
National Academy of Beauty Arts
Some College (No Degree) -
Jefferson College
High School Diploma -
Potosi High School
Similar Profiles
Stephanie RandallStephanie Randall
Hairstylist at Adore SalonHairstylist at Adore Salon
Rebecca KernsRebecca Kerns
Hairstylist at Luv' Adore Beauty SalonHairstylist at Luv' Adore Beauty Salon
Lori MaughmerLori Maughmer
Housekeeper at Adore CleaningHousekeeper at Adore Cleaning