Stephanie Randall

•Consistently exceeded revenue targets, driving 40%+ growth in surgical hair restoration procedures through consultative patient education and treatment planning.
• Managed full consult-to-treatment lifecycle including diagnostics, financial presentations, and surgical scheduling.
• Partnered with marketing teams to optimize inbound lead management and patient acquisition strategies.
• Implemented structured follow-up and pipeline tracking systems, improving consult-to-procedure conversion rates by 28%.
• Worked cross-functionally with physicians, surgical coordinators, and operations to improve workflow efficiency and patient experience.
• Contributed to continuous improvement initiatives by analyzing conversion trends and refining consult frameworks.

• Developed territory sales strategies to enhance market presence and customer engagement.
• Collaborated with medical professionals to promote hair restoration services effectively.
• Conducted product demonstrations to educate clients on treatment options and benefits.

• Generated $1.25M+ in monthly treatment revenue, consistently ranking among the top consultants nationally in case acceptance and patient conversion.
• Led the patient journey from consultation through treatment planning and financial coordination, increasing case acceptance rates by 35% through consultative sales strategy.
• Collaborated with clinical, surgical, and operations teams to streamline patient workflows, reducing treatment start delays and improving scheduling efficiency.
• Implemented structured follow-up and pipeline tracking systems to improve lead conversion velocity by 30%.
• Partnered with marketing and leadership teams to analyze sales performance data and continuously refine consultative processes.
• Applied Agile-style iterative improvement by evaluating consult outcomes, adjusting messaging, and improving the patient experience across multiple departments.

• Led sales team to achieve quarterly sales targets and customer satisfaction goals.
• Developed training programs to enhance product knowledge among sales representatives.
• Coordinated marketing campaigns to promote dental implant services effectively.

• Turned around an underperforming aesthetic surgery center, increasing monthly revenue by over 100% within the first month ($321K to $653K in sold procedures).
• Led daily sales operations including consult strategy, pipeline management, forecasting, and revenue performance tracking.
• Coached and developed sales consultants through structured sales training, improving team close rates by 40%.
• Introduced data-driven sales dashboards and weekly performance reviews to optimize marketing ROI and consult-to-procedure conversions.
• Partnered with operations, clinical teams, and corporate leadership to remove operational barriers and accelerate patient onboarding.
• Facilitated weekly performance reviews similar to Agile sprint retrospectives, identifying improvement opportunities and implementing rapid process enhancements.

• Streamlined sales processes for improved efficiency and accuracy in operations.
• Coordinated cross-departmental communication to enhance collaboration and workflow.
• Managed inventory systems to ensure optimal stock levels and availability.

• Led high-performing retail sales teams driving multi-million-dollar annual revenue growth across wireless, broadband, and bundled service solutions.
• Developed and executed the “Win At Local” field sales initiative, a grassroots marketing program that increased store traffic and community engagement by 50%+.
• Coached and developed sales teams on consultative selling, performance accountability, and KPI management.
• Implemented structured performance dashboards and sales forecasting models to drive data-informed decision making.
• Partnered with cross-functional marketing, operations, and regional leadership teams to execute new market expansion strategies.
• Managed complex operational initiatives including staffing, scheduling, inventory management, and local marketing campaigns.

• Led sales teams to execute strategic initiatives and drive market growth.
• Developed training programs to enhance team performance and product knowledge.
• Collaborated with marketing to align campaigns with sales strategies and goals.

• Managed leasing operations and sales strategy for multifamily residential communities, increasing occupancy rates from 82% to 95% within 12 months.
• Led marketing outreach, referral partnerships, and community engagement initiatives to drive new resident acquisition.
• Oversaw leasing pipeline management, prospect follow-up, and CRM tracking to improve lead-to-lease conversion by 32%.
• Coordinated cross-department collaboration between maintenance, property management, and corporate leadership to improve resident satisfaction.
• Implemented structured leasing workflows and weekly performance reviews to drive operational consistency and revenue growth.

• Assisted in managing tenant relations and addressing concerns promptly.
• Coordinated property maintenance requests and scheduled timely repairs.
• Supported lease administration and ensured compliance with policies.