Stephanie Ransburgh
Byram,United States
Summary
Dynamic and results-driven Project Manager with robust background in overseeing complex operations and managing multimilliondollar projects in diverse sectors including finance, healthcare, and customer service. Proven track record of ensuring compliance with federal regulations and optimizing workflows to achieve organizational goals. Adept at leading teams, conducting detailed financial analysis, and facilitating seamless project lifecycles. Seeking to leverage extensive experience and expertise in contract management to contribute effectively as Contract Specialist at Centers for Disease Control and Prevention.
Overview
11
11
years of professional experience
Work History
PROJECT MANAGER
Watkins & Co.
09.2023 - Current
- Oversee daily operations of over 2,000 projects, ensuring smooth scheduling and monitoring through Wolters Kluwer's software, Practice, and Axcess Document
- Delegate tasks and projects efficiently based on due dates and priority, maintaining balanced workload among team members
- Track billable quotas, proposals, and financial reports, ensuring production staff meet monthly, quarterly, and yearly goals
- Monitor financial performance to identify areas for improvement and implement necessary changes
- Supervise administrative staff, overseeing workload and time management to optimize efficiency
- Coordinate with various departments to ensure alignment of project goals and timelines
- Manage onboarding and offboarding processes for both clients and employees, ensuring seamless transitions
- Successfully managed over 2,000 projects simultaneously, ensuring all deadlines were met
- Implemented efficient onboarding and offboarding processes that enhanced client and employee satisfaction
- Consistently ensured production staff met their financial targets, contributing to firm's overall success
PROJECT MANAGER
University of Mississippi Medical Center
02.2020 - 08.2023
- Collaborated with UMMC's Office of Sponsor Programs and external sponsors to maintain up-to-date information on grants and sub-awards
- Coordinated with Grant Manager to create precise and timely grant reports that met all deadlines
- Planned, monitored, and managed workflow processes for federally funded ancillary studies, including grants and subawards
- Processed invoices and participants' reimbursements with accuracy and efficiency
- Managed financial aspects of over $100 million in federally funded projects
- Ensured all financial transactions were documented and reported correctly
- Ordered supplies and requested equipment quotes from external vendors
- Managed maintenance work orders to meet facility needs
- Coordinated procurement processes to ensure timely and costeffective acquisitions
- Successfully managed and tracked over $100 million in federally funded grants and sub-awards, contributing to advancement of critical research projects
- Developed and maintained comprehensive reporting system that improved accuracy and timeliness in grant documentation
- Enhanced operational efficiency by implementing streamlined processes for supply orders, equipment requests, and facility maintenance
FINANCIAL RELATIONSHIP SPECIALIST
Regions Bank
07.2015 - 02.2020
- Delivered optimal customer experiences by understanding and addressing client needs, resulting in high satisfaction and retention rates
- Educated customers on range of standard consumer products, emerging banking technologies, and digital solutions to enhance their banking experience
- Adhered to all applicable laws and federal regulations, ensuring compliance with BSA/AML, CTR limits, counterfeit bill reporting, and CRA standards
- Provided comprehensive administrative support, including collection, organization, and analysis of reports to ensure accurate and timely information management
- Prioritized tasks effectively to meet deadlines and organizational goals, ensuring seamless operations and project completion
- Maintained strict adherence to all banking laws and federal regulations, fostering secure and compliant banking environment
- Conducted regular reviews and updates on compliance procedures, ensuring ongoing adherence to BSA/AML, CTR limits, and counterfeit bill reporting requirements
- Enhanced customer satisfaction and loyalty through exceptional service and tailored financial solutions
- Successfully implemented new digital banking solutions, increasing customer engagement with emerging bank technologies
- Maintained perfect compliance record by adhering to all regulatory standards and implementing robust compliance procedures
COUNTER SALES REPRESENTATIVE
Hertz Rental Cars
07.2014 - 07.2015
- Provided effective communication and services to enhance customers' travel experience
- Resolved customers' issues and concerns professionally using trained customer service techniques
- Ensured high level of customer satisfaction through attentive and personalized service
- Achieved personal sales goals while supporting overall objectives of team
- Demonstrated strong sales techniques to effectively promote rental services
- Assisted in driving revenue through proactive sales strategies and customer engagement
- Qualified and processed customers' rentals with accuracy and attention to detail
- Ensured all rental agreements were completed in compliance with company policies
- Managed administrative tasks related to customer rentals, maintaining organized and efficient workflow
- Consistently met and exceeded personal sales targets, contributing to team success
- Developed reputation for resolving customer issues swiftly and effectively, enhancing customer loyalty
- Recognized for maintaining high level of accuracy in processing rental agreements, reducing errors and improving customer satisfaction
Education
Bachelor's degree - Healthcare Administration
Jackson State University
Jackson, MS05.2015
Skills
- Budget Oversight
- Contract Negotiation
- Stakeholder Collaboration
- Grant Management
- Compliance & Regulatory Affairs
- Team Leadership
- Workflow Optimization
- Cost/Price Analysis
- Financial Reporting
- Administrative Support
- Problem-Solving
- Process Improvement
Timeline
PROJECT MANAGER
Watkins & Co.
09.2023 - Current
PROJECT MANAGER
University of Mississippi Medical Center
02.2020 - 08.2023
FINANCIAL RELATIONSHIP SPECIALIST
Regions Bank
07.2015 - 02.2020
COUNTER SALES REPRESENTATIVE
Hertz Rental Cars
07.2014 - 07.2015
Bachelor's degree - Healthcare Administration
Jackson State University
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