Summary
Overview
Work History
Education
Skills
Reading, Diamond painting
Timeline
Generic

Stephanie Raposo

South Dartmouth,MA

Summary

Adept at schedule management and problem-solving, I enhanced patient experiences and streamlined surgical procedures at Hawthorn Medical Associates. My expertise in staff training and multitasking, coupled with proficiency in medical terminology and Portuguese interpretation, significantly improved team efficiency and billing processes, showcasing my ability to deliver results in a demanding healthcare environment.

Overview

16
16
years of professional experience

Work History

Team Lead Medical Secretary /Medical Office Coordinator

Hawthorn Medical Associates
02.2013 - Current
  • Trained new team members
  • Multi-tasker
  • Scheduling appointments as well as scheduling surgical procedures and taking messages for providers
  • Obtain prior authorization for medications and surgical procedures
  • Create provider schedules
  • Familiar with medical terminology
  • Portuguese interpreter
  • Writing down deliveries for billing purposes
  • Billing for providers / NST billing / Nursing home billing
  • Coached team members in techniques necessary to complete job tasks.


Medical Office Secretary

HealthCare for Women
02.2009 - 02.2013
  • Enhanced patient experience by managing appointment scheduling and resolving conflicts efficiently.
  • Reviewed initial vital signs evaluations and lab specimens.
  • Organized patient files and records, ensuring easy access for healthcare providers when needed.
  • Scanned ultrasound into Greenway systems
  • Verified or obtained referral numbers or authorizations for upcoming appointments.
  • Verified insurance benefits or eligibility and documented in Greenway system.
  • Communicated with outside facilities for scheduling tests or surgeries.
  • Provided excellent customer service while answering phone calls and assisting visitors at the front desk area.
  • Surgical scheduler
  • Obtain authorization on medications and surgical procedures
  • Transcribing ultrasounds
  • Portuguese interpreter

Education

High School Diploma -

Greater New Bedford Regional Vocation High School
New Bedford, MA
05.2000

Skills

  • Schedule Management
  • Problem-Solving
  • Team motivation
  • Staff Training
  • Flexible Schedule
  • Client Service
  • Documentation And Reporting
  • Multitasking Abilities
  • Problem-solving abilities

Reading, Diamond painting

TBD

Timeline

Team Lead Medical Secretary /Medical Office Coordinator

Hawthorn Medical Associates
02.2013 - Current

Medical Office Secretary

HealthCare for Women
02.2009 - 02.2013

High School Diploma -

Greater New Bedford Regional Vocation High School

Similar Profiles

CREATE PROFILE
Stephanie Raposo