Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

STEPHANIE RAWLINS

Atlanta,GA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

11
11
years of professional experience

Work History

District Manager in Training

Gamestop
07.2023 - Current
  • Enhanced employee retention rates by creating a supportive work environment and providing ongoing professional development opportunities.
  • Increased district sales by implementing innovative marketing strategies and training programs for store managers.
  • Managed multiple store locations simultaneously, ensuring consistent execution of company policies and procedures across all sites.
  • Streamlined operational processes through the implementation of efficient scheduling, inventory management, and budgeting systems.
  • Partnered with human resources to recruit top talent for key leadership roles within the district, contributing to overall organizational success.
  • Reduced shrinkage levels by implementing loss prevention strategies and promoting a culture of accountability among staff members.
  • Conducted regular competitive analyses to stay informed on industry trends and adapt business strategies accordingly.
  • Used company reports to analyze sales, gross profit and inventory activities.
  • Organized projects and contests to increase sales and encourage exceptional customer service.

Manager

Gamestop
01.2015 - 07.2023
  • Made discretionary decisions involving all sales initiatives, operational effectiveness, marketing, scheduling, employment, and all other aspects of the day-to-day business processes of the store
  • Implemented daily operating procedures to keep the store clean, adequately stocked, and well-organized
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
  • Delivered feedback to decision-makers regarding employee performance and training needs.

Manager

Radioshack
01.2013 - 01.2015
  • Verizon, Sprint, and AT&T Mobile services
  • Created work schedules according to sales volume and number of employees
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth
  • Rotated merchandise and displays to feature new products and promotions
  • Completed monthly profit and loss performance reports
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs

Skills

  • Coaching and Mentoring
  • Operations Management
  • Staff Development
  • Inventory Control
  • Technology proficiency
  • Strategic Planning
  • Operations Oversight
  • Process Improvements
  • Sales Techniques
  • Business Planning
  • Financial Management
  • Marketing

Accomplishments

    Achieved the Regional Champion Award by being top 10% with multiple locations.


    One of 10 council members (SLC) For Gamestop





Timeline

District Manager in Training

Gamestop
07.2023 - Current

Manager

Gamestop
01.2015 - 07.2023

Manager

Radioshack
01.2013 - 01.2015

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STEPHANIE RAWLINS