Highly motivated, customer-focused professional with over 10 years of experience in the insurance industry and 20 years in education. Proven expertise in delivering exceptional service, managing operations, and fostering organizational efficiency. Adept at policy management, claims processing, and client relationship building through excellent communication and problem-solving skills. Experienced in coordinating schedules, managing data, and preparing documents with precision and timeliness. Detail-oriented and organized, with a deep understanding of complex processes, technology utilization, and stakeholder engagement. Dedicated to exceeding expectations and driving success in dynamic environments. Skills Excellent verbal and written communication skills Strong knowledge of insurance products and industry regulations Proficient in customer relationship management (CRM) software Exceptional problem-solving and conflict resolution abilities Detail-oriented with a high level of accuracy in data entry Individualized Instruction: Expertise in designing and delivering personalized learning strategies tailored to diverse student needs and abilities. Behavioral Management: Proficient in implementing positive behavior support plans and classroom management techniques to foster a productive learning environment. Collaboration and Teamwork: Skilled in working with multidisciplinary teams, including parents, therapists, and other educators, to ensure a cohesive approach to student development.