Stephanie Raynor

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Assisted with hiring, training and mentoring new staff members.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Completed point of sale opening and closing procedures.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Rotated merchandise and displays to feature new products and promotions.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Approved regular payroll submissions for employees.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Supervised guests at front counter, answering questions regarding products.
• Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
• Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
• Implemented loss prevention strategies, significantly reducing shrinkage.
• Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Rotated merchandise and displays to feature new products and promotions.
• Approved regular payroll submissions for employees.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

• Kept up with latest trends and recommended enhancements to enhance company product offerings.
• Mentored employees in successful selling techniques and encouraged cross-selling additional products and services.
• Developed and implemented new sales strategies to update product lines.
• Tracked monthly sales to generate reports for business development planning.
• Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
• Supported all sales team members to drive growth and development.
• Boosted team morale and overall sales volume by creating employee incentive sales contests.
• Planned and directed staff training and performance evaluations.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Recruited, interviewed and hired individuals adding value, dedication and knowledge to sales team.

• Kept up with latest trends and recommended enhancements to enhance company product offerings.
• Mentored employees in successful selling techniques and encouraged cross-selling additional products and services.
• Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
• Oversaw management and implementation of new revenue strategies, sales initiatives and customer engagement tactics to increase market share.
• Tracked monthly sales to generate reports for business development planning.
• Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
• Supported all sales team members to drive growth and development.
• Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
• Developed and implemented new sales strategies to update product lines.

• Addressed employee issues and conflicts to provide input, feedback and coaching.
• Taught junior employees how to meet operational and sales goals with proactive strategies.
• Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
• Organized in-store promotional events.
• Maintained store in clean and neat manner.
• Signed for incoming shipments in manager's absence.
• Operated cash register.
• Set up visually appealing promotional displays.
• Delegated tasks appropriate to individual employees to provide development opportunities.

• Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
• Resolved customer problems by investigating issues, answering questions and building rapport.
• Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
• Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
• Oversaw inventory management through cycle counts, audits and shrinkage control.
• Managed inventory tracking and physical inventory counts to minimize loss.
• Oversaw POS operations and cash management to reduce errors.
• Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.

Organized schedules, workflows and shift coverage to meet expected business demands.

• Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
• Enforced company policies and procedures to strengthen operational standards across departments.
• Delegated daily tasks to team members to optimize group productivity.
• Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
• Completed inventory audits to identify losses and project demand.
• Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
• Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
• Collaborated with store manager to develop strategies for achieving sales and profit goals.

• Connected with customers daily to understand needs, provide assistance and collect feedback.
• Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
• Signed for incoming shipments in manager's absence.
• Maintained store in clean and neat manner.
• Operated cash register.
• Delegated tasks appropriate to individual employees.