Dynamic Child/Adolescent Therapist with proven expertise at GRAND Mental Health, specializing in crisis intervention and evidence-based practices. Adept at fostering relationships and enhancing client outcomes through tailored treatment plans. Recognized for exceptional communication skills and a commitment to multicultural competence, driving significant improvements in client engagement and satisfaction.
Overview
24
24
years of professional experience
Work History
Child/Adolescent Therapist
GRAND Mental Health
09.2019 - Current
Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
Engaged in active listening to build rapport and trust with adolescent clients.
Supported implementation of evidence-based practices in individual and group therapy sessions.
Documented client progress and treatment outcomes accurately in case management systems.
Participated in ongoing training to enhance therapeutic techniques and approaches.
Conducted assessments to identify client needs and formulate appropriate treatment.
Utilized DSM for diagnosing and conducted psycho-social assessments.
Enhanced client progress by implementing evidence-based therapeutic interventions tailored to individual needs.
Established and maintained relationships with youth, families and community partners.
Maintained documentation of therapy services provided to each patient according to facility and professional standards, revising as necessary.
Developed personalized treatment plans based on comprehensive assessments and client feedback.
Supported family members during difficult moments by providing crisis intervention services when needed.
Supervisor of Community Based Case Managers
Four County Mental Health Center Inc.
11.2004 - 09.2019
Trained and mentored new team members on operational procedures and best practices.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
Trained new case managers, raising team's overall competency and service delivery standards.
Enhanced team collaboration by leading regular case review meetings, promoting unified approach to client care.
Enhanced public awareness of case management services through community outreach events, increasing access for underserved populations.
Provided leadership, guidance and support to staff members.
Participated in community events to promote services and engage with public.
Community Based Services Case Manager
Four County Mental Health Center Inc.
06.2001 - 10.2004
Implemented coordinated care plans for diverse populations, ensuring effective service delivery.
Conducted assessments of client needs, tailoring interventions to enhance well-being.
Streamlined support processes by facilitating effective communication between clients and providers.
Educated clients on programs and benefits, empowering informed choices regarding care needs.
Handled crisis situations professionally, prioritizing safety and continuity of care for clients.
Collaborated with community agencies and healthcare professionals to provide comprehensive services.
Encouraged clients in achieving goals through ongoing support throughout the process.
Engaged families in case management by maintaining open lines of communication.
Facilities Coordinator/Customer Service Representative at Grand Mental HealthFacilities Coordinator/Customer Service Representative at Grand Mental Health