Stephanie Reed
The ARC of York and Adams County
Lewistown,PA
12
years of professional experience
Dynamic professional with a proven track record at The ARC of York and Adams County, excelling in client support and documentation. Leveraged empathy and clear communication to enhance quality of life for individuals with disabilities, achieving significant improvements in client independence and well-being through personalized care strategies.
Work History
Dsp
5 Months- Supported individuals with daily living tasks, promoting independence and dignity.
- Followed person-centered plans to deliver consistent, individualized care.
- Documented daily observations, behaviors, and support activities accurately.
- Assisted with meal preparation, hygiene routines, and household tasks.
- Monitored safety during community outings, home activities, and transitions.
- Responded calmly to behavioral needs using approved support strategies.
- Communicated effectively with team members regarding care needs and changes.
- Maintained confidentiality, professionalism, and reliable attendance in all settings.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Small Business Owner
1 Year 3 Months- Supported pricing, budgeting, and expense tracking to guide profitable business decisions.
- Worked with customers to gather order details, verify specifications, and address concerns.
- Improved ordering, packaging, and shipping prep through streamlined workflow support.
- Built strong customer relationships through clear communication and attentive service.
- Handled financial operations with budgeting, forecasting, and financial reporting support.
- Delivered quality results under tight deadlines by organizing tasks and coordinating team responsibilities.
Quality Control Inspector
2 Years 8 Months- Documented inspection results, nonconformances, and corrective actions using plant quality records and traceability systems.
- Verified sanitation, GMP, and HACCP procedures across production areas to support food safety standards.
- Monitored line conditions, equipment performance, and product attributes to catch defects early.
- Coordinated with production teams to resolve quality issues and maintain consistent output.
- Rejected or held nonconforming product based on inspection findings and established quality criteria.
- Performed label, package, and code checks to confirm accuracy and regulatory compliance.
- Communicated with production team members about quality issues.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Identified and documented quality discrepancies for management to develop resolutions.
Small Business Owner
8 Years 10 Months- Directed daily boutique operations, including inventory oversight, merchandising, and customer service standards.
- Developed product assortments based on customer preferences, sales trends, and seasonal demand.
- Managed supplier relationships, purchase orders, and restocking workflows to maintain product availability.
- Designed promotional displays and social media content to increase brand visibility and customer engagement.
- Resolved customer concerns promptly, supporting positive shopping experiences and repeat business.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Achieved consistent growth with careful planning and execution of business development initiatives.
Education
High School Diploma
Skills
Time management
Behavior redirection
Client support
Medication administration
Client documentation
Housekeeping tasks
Decision-making support
Patient care
Goal setting
Team collaboration
Community integration
Daily living support
Empathy and patience
Positive reinforcement
Personal care assistance
Clear communication
Timeline
Dsp
The ARC of York and Adams County
05.2026 - CurrentRead More
Small Business Owner
Stephanie's Sprinkles
02.2025 - 05.2026Read More
Quality Control Inspector
Plainville Farms
06.2022 - 02.2025Read More
Small Business Owner
Stephanie's Sparkling Bling Boutique
01.2015 - 11.2023Read More
South Western Senior High School
High School Diploma
Read More