Stephanie Reutner
Elko,NV
Summary
I excel at problem-solving and helping leaders recognize where assistance needed and then provide the assistance needed to achieve goals. I am adept at cost management and have significantly reduced overhead costs and increased profits for my leaders. I foster real and true client relationships and enhance operational efficiency through meticulous attention to detail and effective communication. I'm committed to delivering high-quality results.
Overview
18
18
years of professional experience
Work History
Assistant to President
Modern Concrete Inc
09.2022 - 02.2025
- Applied for and completed all permitting applications for NDEP
- Submitted all monthly, quarterly and yearly reports for NDEP, MSHA & OSHA
- Registered and completed all requirements for vehicles operating under NV DMV.
- Assist management in planning and executing site operations for efficiency.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
- Facilitated onboarding process for new hires, accelerating their integration into team.
- Facilitated smooth operation of office equipment, performing regular maintenance checks and troubleshooting issues.
- Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
- Optimized expense tracking, significantly reducing overhead costs by meticulously reviewing and reconciling monthly expenses for insurance of vehicles, property and life.
- Streamlined document preparation, ensuring accuracy and compliance with industry standards.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Proofread and edited documents for accuracy and grammar.
- Volunteered to help with special projects of varying degrees of complexity.
General Manager
SWR Dba Matties Taphouse and Grill
01.2016 - 09.2022
- Directed staff training programs, cultivating a culture of excellence and improving team performance.
- Enhanced customer experience through strategic menu development and tailored marketing initiatives.
- Analyzed financial reports to inform decision-making and drive profitability across the business.
- Developed and executed business plans that positioned establishment for sustainable growth in competitive market.
- Managed budget implementations, employee reviews, training, and schedules.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Implemented cost-control measures, significantly reducing overhead while maintaining service quality.
- Streamlined inventory management processes, increasing accuracy and decreasing waste in supply chain operations.
Self Employed Home Painter and Cleaner
Self
12.2008 - 01.2016
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Consistently met safety regulations while working on-site at both residential and commercial properties.
- Worked holidays and weekends depending on shifting needs of project.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Excelled under tight deadlines without sacrificing quality or client satisfaction, ensuring repeat business and positive referrals.
- Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
Environmental Education Volunteer
USA Peace Corps
01.2007 - 11.2007
- Developed and delivered engaging educational programs on environmental conservation for diverse audiences.
- Collaborated with local organizations to enhance outreach efforts and increase participation in environmental initiatives.
- Designed educational materials that effectively communicated complex environmental concepts in accessible formats.
- Led community events aimed at raising awareness about local environmental issues and encouraging proactive solutions.
- Established partnerships with schools to integrate environmental education into existing curricula, enhancing student engagement in sustainability topics.
- Developed informative materials such as brochures, posters, and activity sheets to supplement program offerings and enhance participant understanding of key concepts.
Education
Bachelor of Science - Zoology
University of Wyoming
Laramie, WY2000
Skills
- Attention to detail
- Clear and concise writing
- Data entry
- Timely schedule organization
- Data confidentiality
- Project Support
- Flexibility and adaptability
- Editing and proofreading
- Marketing assistance
- Engaged listening skills
- Professional and mature
- Excel spreadsheets
Timeline
Assistant to President
Modern Concrete Inc
09.2022 - 02.2025
General Manager
SWR Dba Matties Taphouse and Grill
01.2016 - 09.2022
Self Employed Home Painter and Cleaner
Self
12.2008 - 01.2016
Environmental Education Volunteer
USA Peace Corps
01.2007 - 11.2007
Bachelor of Science - Zoology
University of Wyoming