Dynamic team leader with a proven track record in coaching, mentoring, and performance improvement. Skilled in developing training materials and empowering team members to achieve their best, resulting in enhanced productivity.
Overview
6
6
years of professional experience
Work History
Team Leader
Tractor Supply
St. George, SC
08.2026 - Current
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Set performance expectations for the team, monitored progress towards goals, and provided constructive feedback.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Team Member
Tractor Supply
St. George, SC
12.2025 - 08.2026
Trained new team members on customer service protocols and operational procedures to enhance team performance.
Supported daily operations by assisting customers with product inquiries and locating items in-store.
Collaborated with team members to maintain inventory accuracy and organize stockroom efficiently.
Ensured compliance with safety standards during merchandise handling and store maintenance activities.
Led efforts to improve customer satisfaction through personalized service, resulting in positive feedback from shoppers.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Maintained productive, efficient approach to all tasks.
Store Manager
Tractor Supply
Kingstree, SC (Remote)
08.2025 - 12.2025
Coordinated promotional events and marketing strategies to increase foot traffic and engagement.
Analyzed sales data to identify trends, making informed decisions to adjust merchandise displays.
Conducted regular performance evaluations, fostering a culture of continuous improvement among team members.
Completed point of sale opening and closing procedures.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Rotated merchandise and displays to feature new products and promotions.
Approved regular payroll submissions for employees.
Opened New store for the kingstree community, including planograms. Supervised from the ground-up the building of this store.
Store Manager
Tractor Supply
Lake City, SC (Remote)
04.2025 - 08.2025
Implemented strategic sales initiatives that aligned with corporate goals, driving revenue growth.
Oversaw daily store operations, ensuring compliance with company policies and standards.
Trained and mentored staff on customer service best practices to enhance customer satisfaction.
Led team in optimizing inventory management processes for improved stock availability.
Managed scheduling and staffing to maintain optimal coverage during peak business hours.
Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Interem Store Manager
Tractor Supply
St. George
07.2024 - 12.2024
Supervised daily store operations to ensure adherence to company policies and procedures.
Trained and mentored staff on customer service best practices and product knowledge.