Stephanie Reyes
San Antonio,TX
Summary
Proactive customer service advocate with strong background in financial analysis, budgeting and forecasting. Develops and implements financial plans and delivers strategic financial advice. Looking for a rewarding career with Lennar Holmes.
Overview
12
12
years of professional experience
Work History
Office Billing Manager
Sonterra Dermatology
06.2015 - 09.2024
- Collaborated with cross-functional teams to enhance overall business performance, addressing any discrepancies or concerns proactively.
- Boosted client satisfaction levels by resolving billing disputes promptly and maintaining clear communication channels.
- Managed the accounts receivable process, ensuring prompt payments from clients and minimizing outstanding balances.
- Worked with customers to develop payment plans and bring accounts current.
Front Desk Patient Coordinator
ABCD Pediatrics
01.2013 - 06.2015
- Managed high call volume effectively, prioritizing urgent matters while maintaining courteousness towards all callers.
- Maintained strict confidentiality of sensitive patient information while adhering to HIPAA regulations.
- Streamlined patient check-in process for faster and more accurate information gathering.
- Handled financial transactions with precision while discussing payment options with patients in a respectful manner.
Education
Associate of Applied Science - Medical Business Administration
San Antonio College
San Antonio, United States01.2013
Skills
- Organizational Skills
- Multitasking Abilities
- Excellent Communication
- Prioritizing and Planning
- Multitasking
- Time Management
- Customer Service
- Problem-Solving
- Willing to Learn
- Teamwork and Collaboration
- Collections experience
- Attention to Detail
- Self Motivation
Timeline
Office Billing Manager
Sonterra Dermatology
06.2015 - 09.2024
Front Desk Patient Coordinator
ABCD Pediatrics
01.2013 - 06.2015
Associate of Applied Science - Medical Business Administration
San Antonio College
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