Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Reyes

Dallas,TX

Summary

Dynamic Surgical Coordinator with extensive experience at Surgical Consultants of Dallas, excelling in patient management and communication. Proficient in medical software and billing, I leverage strong multitasking and active listening skills to enhance patient care and streamline operations, ensuring a seamless surgical journey for clients. Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.

Overview

8
8
years of professional experience

Work History

Surgical Coordinator

Surgical consultants of Dallas
Dallas, TX
02.2024 - 04.2025
  • Scheduling Coordinating and scheduling surgeries, pre- and post-operative appointments, and physical therapy evaluations
  • Patient information Processing patients, managing patient information, and keeping patient records.
  • Communication Communicating with patients, physicians, and other healthcare professionals.
  • Equipment Ensuring the availability of surgical equipment and supplies, and scheduling surgical equipment

Documentation

Tracking and documenting client medical information, and ensuring all necessary documentation and pre-operative requirements are completed

Other tasks

Answering phones, filling out and filing paperwork, and providing support to patients throughout their surgical journey.

Responsible on handling billing, managing his surgeries at different locations such as McKinney Methodist, Texas health Presbyterian hospital Plano and Medical City of Dallas.

Medical Receptionist

Mi Clinca Familiar
Dallas, TX
10.2022 - 01.2024
  • Scheduled appointments and coordinated patient flow effectively.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Checked patients in and out for appointments.

Front Desk Receptionist and Medical Assistant

Smiley Medical
Dallas, TX
03.2022 - 09.2022
  • interview patients to obtain medical information and measure their vitals signs, weight, and height.
  • show patients to examination rooms and prepare them for the physician.
  • Record patients medical history, vital statistic, or information such as test results in medical record.
  • collect blood or other laboratory specimens, log the specimens, and prepare them for testing.
  • schedule appointments for patients
  • change dressings on wounds
  • perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.

Front Desk Staff

Cooper Street Medical Clinic
Mansfield, TX
06.2020 - 06.2021
  • Serve patient by greeting and helping them, scheduling appointments, and maintaining records and accounts
  • Welcome patients and visitors in person or on the telephone , and answering or referring inquiries
  • Keep Patients appointments on schedule by notifying provider of patients arrival
  • Scanning patients paperwork information, verify insurance, do faxes, also handle patients payments and balances that they owe from previous appointments
  • Handle inventory for front desk, and also be responsible of cleaning the patients rooms, lobby, restrooms, and taking out the trash
  • And i traveled from two store everyday.

Front Desk Office Manager

Lorenz mechanical services
Lewisville, TX
09.2019 - 05.2020
  • Answering incoming phone calls
  • Directs caller to appropriate department or individual or take a thorough message
  • Communicates with callers and visitors in a professional, friendly and efficient manner
  • Enter data into prospect tracking system and run prospect reports for managers weekly
  • Type memos,correspondence, reports and other documents
  • Assists with clerical duties as requested, Also Maintain a professional appearance.

Assistant Store Manager, Customer Service Sales Manager

Metro PCS
Plano, TX
02.2017 - 08.2019
  • Addressed patron complaints to ensure an enjoyable shopping experience
  • Greeted customers properly as they arrived and informed them of current promotions
  • Manage operation of the assigned store and responsible for providing directions and instructions to all store associates in the absence of the Store,
  • Responsibilities included Store Management, Customer Sales, Store Merchandising
  • Inventory Management, Customer relation, Attaining store sale budget, store marketing, assisting new employees, and scheduling for 2 stores. R

Education

High School Diploma -

Winfree Academy
Grand Prairie, TX
06.2016

Skills

  • Computer Skills/ Microsoft office
  • Medical Softwares / Kareo, eClinical, AdvancedMD, DrChrono, Availity,Epic
  • Bilingual
  • Data Entry
  • Multitasking
  • Active Listening
  • Customer Service
  • Management Skills
  • Billing
  • Fast learner
  • Cash auditing
  • Work Planning and Prioritization

Timeline

Surgical Coordinator

Surgical consultants of Dallas
02.2024 - 04.2025

Medical Receptionist

Mi Clinca Familiar
10.2022 - 01.2024

Front Desk Receptionist and Medical Assistant

Smiley Medical
03.2022 - 09.2022

Front Desk Staff

Cooper Street Medical Clinic
06.2020 - 06.2021

Front Desk Office Manager

Lorenz mechanical services
09.2019 - 05.2020

Assistant Store Manager, Customer Service Sales Manager

Metro PCS
02.2017 - 08.2019

High School Diploma -

Winfree Academy
Stephanie Reyes