Stephanie Rhodes
Sandusky,OH
Summary
Dedicated Medical Laboratory Technician with expertise in specimen collection, phlebotomy, and quality control procedures. Committed to enhancing patient experiences through effective communication and compassionate care.
Overview
17
17
years of professional experience
Work History
Medical Laboratory Technician
Department of Veterans Affairs
Sandusky, OH
10.2019 - Current
- Operated and maintained laboratory equipment, ensuring compliance with safety protocols and procedures.
- Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
- Trained and supervised new laboratory staff to improve skills in laboratory procedures.
- Ensured patient confidentiality by adhering to strict privacy guidelines when handling sensitive medical information.
- Performed venipunctures and capillary collections with precision to ensure patient comfort and safety.
- Maintained accurate patient records and specimen labeling for efficient laboratory processing.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Medical Assistant
NOMS Healthcare
Sandusky, OH
07.2016 - 10.2019
- Administered patient care and conducted health assessments to support clinical operations.
- Coordinated appointments and follow-up visits, enhancing patient scheduling efficiency.
- Performed routine laboratory tests and assisted in preparing specimens for analysis.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Phlebotomist
Firelands Regional Medical Center
Sandusky, OH
12.2008 - 07.2016
- Collaborated with healthcare professionals to determine appropriate collection methods based on patient needs.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
- Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
Education
Medical Assisting
Ehove Career Center
Milan, OH06-2016
Certificate - Phlebotomy
Ehove Career Center
Milan, OH12-2008
Skills
- Specimen collection
- Phlebotomy techniques
- Quality testing
- Quality control procedures
Timeline
Medical Laboratory Technician
Department of Veterans Affairs
10.2019 - Current
Medical Assistant
NOMS Healthcare
07.2016 - 10.2019
Phlebotomist
Firelands Regional Medical Center
12.2008 - 07.2016
Medical Assisting
Ehove Career Center
Certificate - Phlebotomy
Ehove Career Center