Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Stephanie R. Hurd

Quitman

Summary

Branch manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Several year history of success in the field.

Overview

19
19
years of professional experience

Work History

Branch Manager/Loan Officer/Loan Assistant/Teller

Magnolia State Bank
Heidelberg
09.2006 - Current
  • Participated in community events to promote brand awareness.
  • Checked payroll, vendor payments and other accounting disbursements for accuracy and compliance.
  • Evaluated loan applications for creditworthiness and compliance with regulations.
  • Collaborated with underwriters to assess risk and finalize loan decisions.
  • Delivered high levels of customer service to facilitate smooth processes.
  • Managed daily branch operations ensuring compliance with banking regulations.
  • Oversaw financial transactions ensuring accuracy and security protocols.
  • Coordinated loan processing and approval workflows for efficiency.
  • Analyzed branch performance data to identify improvement opportunities.
  • Fostered community relationships to promote bank services and growth.
  • Resolved customer inquiries and issues promptly to maintain satisfaction.
  • Managed staff scheduling, hiring and training processes.
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Managed and inspired team members to perform to full potential, driving branch profitability.
  • Conducted regular performance reviews for all employees in the branch.
  • Planned work schedules to maintain adequate staffing levels.
  • Resolved escalated customer complaints in a timely manner.
  • Assigned duties to employees and examined work for accuracy, neatness and timeliness.
  • Disciplined employees to encourage compliance with company policies and procedures.
  • Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.

Owner/Manager

T & S Trucking, LLC
Quitman
10.2022 - 02.2025
  • Oversaw logistics planning and scheduling for timely freight transportation.
  • Implemented cost-effective strategies for fuel and maintenance management.
  • Coordinated route optimization to improve delivery efficiency and reduce delays.
  • Developed policies and procedures for the organization.
  • Managed daily operations of business, including hiring and training staff.
  • Developed strategic plans to increase profitability and efficiency.

Admissions Clerk

Rush Foundation Hospital
Quitman
12.2015 - 08.2016
  • Processed patient admissions and verified documentation accuracy.
  • Managed patient records using electronic health record systems.
  • Assisted patients with forms and explained admission procedures.
  • Coordinated with medical staff to ensure smooth admissions workflow.
  • Communicated effectively with patients regarding insurance and billing inquiries.

Education

BBA - Business Administration

Belhaven University
Jackson, MS
08.2021 - 04/2023

Associate of Applied Science - Business Management

Pearl River Community College
Poplarville, MS
08.2017 - 12/2018

Associate of Applied Science - Medical Office Technology/Medical Machine Transcription

Pearl River Community College
Poplarville, MS
08.2004 - 05/2005

One-year Certificate - Business and Office Technology

Meridian Community College
Meridian, MS

Diploma -

Quitman High School
Quitman, MS

Two-year Certificate - Business and Office Technology

Clarke County Vocational Center
Quitman, MS

Skills

  • Business Development
  • Loan Processing
  • Customer Service
  • Sales Management
  • Risk Management
  • Effective Communication
  • Team Management
  • Scheduling
  • Performance Appraisals
  • Cash Management
  • Interpersonal Skills
  • Credit Management
  • Time Management
  • Regulatory Compliance
  • Loan evaluation
  • Financial compliance
  • Customer relationship management
  • Branch operations management
  • Loan documentation
  • Relationship building
  • Cash handling
  • Staff training
  • Human resources
  • Goals and performance
  • Coaching and mentoring
  • Excellent time management skills
  • Accounts receivable
  • Dependable
  • Customer service
  • Financial administration
  • Banking
  • Staff supervision
  • Loans

References

  • Lucile Zeagler, 535 Knight, Sumrall, MS, 39482, 601-466-3588
  • Lisa Reeves, 12 CR 3511, Heidelberg, MS, 39439, 601-498-0018
  • Jennie Evans, 36 Doc Crosby Road, Moselle, MS, 39459, 601-329-3423
  • Spencer Richardson, 601-422-7632

Timeline

Owner/Manager

T & S Trucking, LLC
10.2022 - 02.2025

BBA - Business Administration

Belhaven University
08.2021 - 04/2023

Associate of Applied Science - Business Management

Pearl River Community College
08.2017 - 12/2018

Admissions Clerk

Rush Foundation Hospital
12.2015 - 08.2016

Branch Manager/Loan Officer/Loan Assistant/Teller

Magnolia State Bank
09.2006 - Current

Associate of Applied Science - Medical Office Technology/Medical Machine Transcription

Pearl River Community College
08.2004 - 05/2005

One-year Certificate - Business and Office Technology

Meridian Community College

Diploma -

Quitman High School

Two-year Certificate - Business and Office Technology

Clarke County Vocational Center

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Stephanie R. Hurd