Stephanie Ricci
Cathedral City,CA
Summary
I am a Licensed Massage Therapist with excellent verbal communication and customer service skills. Competent and knowledgeable in a variety of massage treatments. Positive, enthusiastic and professional. I am passionate about helping clients feel their absolute best. I maintain the highest standards of cleanliness and am always a team player.
Overview
1
1
year of post-secondary education
17
17
years of professional experience
Work History
Lead Massage Therapist/Supervisor
Omni Hotels & Resorts Rancho Las Palmas
Rancho Mirage, California
2016.05 - Current
- Created, and performed customized massage treatments.
- Consulted guests to assess needs, preferences, and treatment goals.
- Maintained clean treatment rooms and sanitized equipment between services.
- Supported spa scheduling and coordinated appointments with front desk staff.
- Recommended retail products and wellness services, contributing to guest satisfaction and spa revenue.
- Followed Omni Hotels & Resorts protocols for safety and guest privacy.
- Monitored inventory levels for necessary supplies needed for massage services.
- Provided training to new employees regarding policies and procedures pertaining to massage services.
- Monitored supply levels and restocked treatment room essentials.
Massage Therapist
The Parker
Palm Springs, California
2015.10 - 2016.05
- Consulted guests to assess needs, preferences, and treatment goals.
- Provided personalized massage therapies enhancing guest relaxation and satisfaction.
- Recommended retail products and wellness services to spa guests.
- Maintained clean treatment rooms and sanitized equipment between services.
Massage Therapist
Pain Relief and Wellness Center
Cathedral City, CA
2010.02 - 2015.10
- Communicated with clients to learn about physical condition and symptoms.
- Developed treatment plans, taking into consideration clients' rehabilitation goals, preferred treatment methods and appointment frequency.
- Selected and employed variety of massage techniques to meet client's needs.
- Guided clients through PNF stretches to target nerve receptors and extent muscle length.
- Analyzed client's medical histories to identify potential root causes of ailments.
- Maintained patient records, tracking rehabilitation goals and progress
- Maintained clean treatment rooms and sanitized equipment between services.
Education
Certified Massage Therapist - Massage Therapy
Milan
Palm Desert, CA 2012.06 - 2013.02
Swedish/Deep Tissue/Kinesiology - Massage Therapy
Desert Resort School of Somatherapy
Palm Springs, CA 2002.01 - 2002.05
Skills
- Therapeutic massage
- Swedish massage proficiency
- Deep tissue expertise
- Sports massage
- Prenatal massage
- Reflexology techniques
- Thai massage experience
- Hot stone therapy
- PNF stretching
- Body treatments
- Team leadership
- Problem-solving
- Detail orientation
- Self-motivation
References
References available upon request.
Timeline
Lead Massage Therapist/Supervisor
Omni Hotels & Resorts Rancho Las Palmas
2016.05 - Current
Massage Therapist
The Parker
2015.10 - 2016.05
Certified Massage Therapist - Massage Therapy
Milan
2012.06 - 2013.02
Massage Therapist
Pain Relief and Wellness Center
2010.02 - 2015.10
Swedish/Deep Tissue/Kinesiology - Massage Therapy
Desert Resort School of Somatherapy
2002.01 - 2002.05