Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Stephanie Ridgdill

Port Orange,FL

Summary

Seasoned Assistant General Manager with a proven track record at Krispy Kreme, specializing in team leadership and customer relationship management. Excelled in mentoring staff, driving business growth through special events, and ensuring food safety. Skilled in workflow coordination and promotions implementation, consistently enhancing operational efficiency and customer satisfaction. Results-driven Assistant General Manager known for high productivity and efficient task completion. Specialize in operational management, team leadership, and strategic planning. Excel in communication, problem-solving, and adaptability, ensuring seamless operations and positive workplace environment.

Overview

19
19
years of professional experience

Work History

Assistant General Manager

Krispy Kreme
Daytona Beach, FL
03.2018 - 12.2024
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Oversaw payroll preparation and administration for staff.
  • Organized special events such as promotions or fundraisers to drive business growth.
  • Implemented safety protocols to protect both customers and employees from potential hazards.
  • Oversaw facility maintenance and repairs to ensure a high standard of presentation.
  • Managed daily operations of the store, including scheduling and supervising staff.
  • Monitored inventory levels and ordered supplies to maintain optimal stock.

Assistant Store Manager

Marathon Gas Station
Owosso, MI
08.2012 - 02.2018
  • Maintained inventory by checking merchandise to determine levels.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Supervised cash handling processes to ensure accuracy of transactions.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.

Supervisor

Krispy Kreme
Daytona Beach, FL
02.2006 - 08.2010
  • Third shift
  • Same previous skills
  • Moved out of state

Education

High School Diploma -

Spruce Creek High
Port Orange, FL
06-1996

Computer Programming

Daytona State College
Daytona Beach, FL

Skills

  • Training and development skill
  • Team leadership expertise
  • Customer relationship management (CRM)
  • Promotions implementation
  • Food safety and sanitation
  • Workflow coordination

References

1. Louis Manolas , Delta Air Lines/Manny's Pizza (386) 682-8332

         Friend , 2002.  Refered this position to me and I was highly interested. 

2. Jose Suarez, Krispy Kreme US Operations (407) 371-8480

3. Debra Lash, Real Estate Agent at Stuart & Associates Real Estate  (517) 862-2010

Timeline

Assistant General Manager

Krispy Kreme
03.2018 - 12.2024

Assistant Store Manager

Marathon Gas Station
08.2012 - 02.2018

Supervisor

Krispy Kreme
02.2006 - 08.2010

High School Diploma -

Spruce Creek High

Computer Programming

Daytona State College

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Stephanie Ridgdill