Stephanie Rincon
Laredo,TX
Summary
Detail-oriented Medical Records Specialist with a proven track record in managing and organizing health information data. Expertise in maintaining compliance with legal and regulatory standards, streamlining record retrieval processes, and implementing electronic health records systems to enhance operational efficiency. Adept in medical terminology, coding procedures, and data analysis techniques, contributing to improved patient care through timely access to accurate health information.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Detention Medical Records Clerk
CoreCivic- Webb County Detention Center(40+weekly)
Laredo, TX
07.2024 - Current
- Maintained accurate records on incidents involving inmates; prepared detailed reports for review by supervisors.
- Collaborated with other law enforcement agencies regarding medical records/history related to detainee activity within the facility.
- Enforced facility rules and regulations, applying disciplinary measures in accordance with policies.
- Participated in regular training programs designed to enhance knowledge of current regulations governing detention centers.
- Secured ICE voucher approvals as payment methods via MedPAR system.
- Identified discrepancies between physical documentation and electronic health records.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Facilitated the transfer of records between departments and external healthcare facilities.
- Reviewed and verified medical invoices for accuracy, completeness, and compliance with company policies.
Medical Office Specialist
DocAid Urgent Care (40+ weekly)
Laredo, TX
01.2024 - 03.2024
- Provided administrative support to medical staff, including scheduling patient appointments and managing physician calendars.
- Performed data entry of patient information into electronic health records system.
- Greeted patients upon arrival at the office, checked-in patients, collected necessary paperwork, and provided directions to exam rooms.
- Educated patients on topics such as disease prevention, wellness maintenance, immunization requirements.
- Assisted physicians in providing care to patients through taking notes during examinations or treatments and relaying instructions from doctors to nurses or other healthcare professionals.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
Patient Access Representative
Clear Choice Emergency Room (40+ weekly)
Laredo, TX
08.2022 - 12.2022
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Collaborated with other departments to ensure quality customer service was delivered.
- Handled high volume of incoming calls, providing exceptional customer service to patients and families.
- Coordinated with other healthcare professionals to ensure proper care for patients.
- Ensured compliance with all applicable laws, regulations, policies, and procedures relating to emergency medicine.
Medical Office Specialist
DocAid Urgent Care (40+ weekly)
Laredo, TX
01.2022 - 08.2022
- Provided administrative support to medical staff, including scheduling patient appointments and managing physician calendars.
- Created a system for tracking patient privacy complaints, investigating them, and responding accordingly.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Performed data entry of patient information into electronic health records system.
- Educated patients on topics such as disease prevention, wellness maintenance, immunization requirements.
- Assisted physicians in providing care to patients through taking notes during examinations or treatments and relaying instructions from doctors to nurses or other healthcare professionals.
- Greeted patients upon arrival at the office, checked-in patients, collected necessary paperwork, and provided directions to exam rooms.
Front Desk Medical Receptionist
Cigarroa Heart Clinic (40+ weekly)
Laredo, TX
03.2021 - 01.2022
- Assisted in preparing treatment rooms for patient examinations by stocking supplies and ensuring proper sanitation standards were met.
- Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
- Ensured that appropriate measures were taken when disposing of confidential information or materials containing protected health information.
- Collaborated with management in designing new procedures or revising existing ones in order to maintain regulatory compliance.
- Assisted with check-in and check-out procedures for guests, including verifying identification cards and collecting payment information.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Activity Assistant Coordinator
Las Alturas Nursing & Transitional Care(40 weekly)
Laredo, TX
09.2020 - 03.2021
- Maintained records of client participation in activities and reported any changes or concerns to the Activity Coordinator.
- Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
- Facilitated weekly group discussions with clients to encourage meaningful conversations about topics of interest.
- Coordinated efforts between multiple teams within the organization when developing solutions for complex problems.
- Adapted activities to meet the diverse needs and interests of participants, including those with physical or cognitive limitations.
- Researched ideas for programs and activities, utilizing participants' suggestions and feedback to align with delivery objectives.
Front Store Clerk
SweetBerry Frozen Yogurt (Part-Time, 20 weekly)
Laredo, TX
02.2020 - 09.2020
- Followed safety protocols when handling hazardous materials or operating equipment.
- Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service by demonstrating knowledge of products and services available in the store.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Education
Associate of Arts -
Laredo College
Laredo, TX07-2023
Some College (No Degree) -
Texas A&M International University
Laredo, TXSkills
- Clinical Documentation Audits
- Spreadsheet Data Organization
- Excel Proficiency
- Collaborative Teamwork Abilities
- Efficiency Enhancement
- Professional Memo Preparation
- Data Protection Skills
- Medical Facility Coordination
- Medical Language Proficiency
- HIPAA Compliance Knowledge
- Document Detention Procedures
- Attention to Detail
- Interpersonal skills
Languages
English
Professional
Spanish
Professional
Certification
- CPR Certified
- First Aid Certified
- AED Certified
Timeline
Detention Medical Records Clerk
CoreCivic- Webb County Detention Center(40+weekly)
07.2024 - Current
Medical Office Specialist
DocAid Urgent Care (40+ weekly)
01.2024 - 03.2024
Patient Access Representative
Clear Choice Emergency Room (40+ weekly)
08.2022 - 12.2022
Medical Office Specialist
DocAid Urgent Care (40+ weekly)
01.2022 - 08.2022
Front Desk Medical Receptionist
Cigarroa Heart Clinic (40+ weekly)
03.2021 - 01.2022
Activity Assistant Coordinator
Las Alturas Nursing & Transitional Care(40 weekly)
09.2020 - 03.2021
Front Store Clerk
SweetBerry Frozen Yogurt (Part-Time, 20 weekly)
02.2020 - 09.2020
- CPR Certified
- First Aid Certified
- AED Certified
Associate of Arts -
Laredo College
Some College (No Degree) -
Texas A&M International University
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