Overview
Work History
Education
Skills
Timeline
Intern

Stephanie Ringgold

Administrative Assistant
Huntsville,AL

Overview

2
2
years of professional experience

Work History

Teller Associate

GardaWorld Security
Baltimore, MD
02.2022 - 04.2022
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Maintained friendly and professional customer interactions.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Cashier Team Lead

Family Dollar
Baltimore, MD
02.2021 - 02.2022
  • Trained team members on cash register operation and cash handling.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Communicated with customers and team members to solve problems.
  • Operated POS cash register and equipment to collect payments.
  • Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
  • Monitored areas for security issues and safety hazards.
  • Controlled merchandise zoning and monitored compliance with merchandising guidelines.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
  • Received and processed customer payments.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Processed checks, cash and credit purchases or refunds.
  • Educated employees on register use, merchandising and customer service.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Maintained stock within optimal levels to meet expected customer and sales levels.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Developed standard operating procedures.

Warehouse Employee

UPS Freight
Baltimore, MD
07.2019 - 10.2020
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Performed inventory control, such as counting and stocking merchandise.
  • Wrapped pallets in shrink wrap prior to loading.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Completed over 500 customer orders each day in warehouse setting.
  • Operated RF scanners to track merchandise and verify contents of containers.

Education

High School Diploma -

Mergethaler Vocational Tech. High School
Baltimore, MD
06.2003

Skills

  • Sorting and Filing
  • Transaction Error Identification
  • Discrepancy Resolution
  • Process Monitoring
  • Information Processing
  • Currency Counting Machines
  • Data Security and Validation
  • Customer Transactions
  • Teller Procedures
  • Exceptional Customer Service
  • Performance Goals

Timeline

Teller Associate

GardaWorld Security
02.2022 - 04.2022

Cashier Team Lead

Family Dollar
02.2021 - 02.2022

Warehouse Employee

UPS Freight
07.2019 - 10.2020

High School Diploma -

Mergethaler Vocational Tech. High School

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Stephanie RinggoldAdministrative Assistant