Stephanie Risinger

Medical Assistant

Prospect Pediatrics

02.2001 - 07.2011

Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Streamlined patient check-in process, reducing administrative burden for medical staff.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Oriented and trained new staff on proper procedures and policies.