Stephanie Rivera
Auburndale,FL
Summary
To work in a position that allows me to use my organizational skills, academic training and ability to work well with others.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medication Adherence Technician
ChenMed
08.2023 - Current
- My tasks are to make inbound phone calls to manage our HEDIS measurements of part D
- I have more than 125 opportunities a day
- My calls consist mostly on helping our centers to make sure our patients pick their medications, we work with different projects
- I call patients as well to send refills to their pharmacy
- I have to the call pharmacies to make sure they refill prescriptions for the patients
- I make sure the pt is taking the medication as directed and verify if the patient has any questions or concerns about their daily meds
- HEDIS measurements mostly works with hypertension, diabetes and cholesterol medications
- I work with different initiatives to help the 130 centers with their patient to pickup medications that were filled internally or to refill medications
Pharmacy Technician
Dedicated senior medical center
03.2022 - 08.2023
- Im in charge in the pharmacy, we only dispense non-control medication, only generics medication
- My position is based on filling prescriptions, billing to the insurance, get it approved by the Doctors and deliver to the patients room
- Customer service, incoming calls and making phone calls, inventory, reports, communication via email, mailing prescriptions etc
Care Facilitator
Dedicated Senior Medical Center
06.2021 - 03.2022
- This position consist in checking inn and out patients, organize the doctors schedule, request and send medical records, incoming-outgoing a calls, sending and receive faxes, helping patients, redirecting calls, filing paper work, Sending and receiving emails, making appointments etc
- Mainly focus in our customer services and team work
Shift Leader
Walgreens
09.2020 - 06.2021
- Helping customers, working the front register, redirecting calls, stocking and cleaning the store
- I was promoted to designated hitter, my responsibilities were working in the pharmacy filling medication, filing paper work, making and receiving calls
- Mainly focused on customer service
- I was promoted in February to be one of the shift leads
- I close and open the store, I organize my tasks everyday, I count the safe, make deposits, send emails and make calls
- I still work in pharmacy when needed
Teachers Aid/Assistant
American University Of Puerto Rico
08.2019 - 05.2020
- Participated in the work and study program of my current college as my professor's assistant
- I helped her organize paperwork, grade assignments and tests, writing letters, helped her make her plan for the class and get the materials, uploading grades to the system and filing all of the students work, etc
Administrative Assistant
Masters Of Disasters LLC
01.2018 - 05.2018
- Digitized documentation, indexed faxes, answered inbound calls, routed messages, composed emails and letters, charted invoices and assigned employees to job sites
Education
Bachelors In Business Administration - Accounting
Sistema Universitario Ana G Mendez
RemoteSkills
- Microsoft Word
- Microsoft Excel
- Writing Skills
- Microsoft Office
- Microsoft Outlook
- QuickBooks
- Research
- Digitization
- Administrative Experience
- Jobnimbus
- Customer Service
- Multi-line Phone Systems
- Filing
- Pharmacy Technician Experience
- Typing
- HEDIS
- Cash Register
- Clerical Experience
- Medical Records
- Shift Management
- Cash Handling
- Call Center Management
- Bilingual
- Accounting
- Communication Skills
- Phone Etiquette
- Data Entry
- Hospitality
- Guest Services
- Guest Relations
Certification
- Registered Pharmacy Technician
- CPR
- Driver's License
- Pharmacy Technician Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Medication Adherence Technician
ChenMed
08.2023 - Current
Pharmacy Technician
Dedicated senior medical center
03.2022 - 08.2023
Care Facilitator
Dedicated Senior Medical Center
06.2021 - 03.2022
Shift Leader
Walgreens
09.2020 - 06.2021
Teachers Aid/Assistant
American University Of Puerto Rico
08.2019 - 05.2020
Administrative Assistant
Masters Of Disasters LLC
01.2018 - 05.2018
Bachelors In Business Administration - Accounting
Sistema Universitario Ana G Mendez
Similar Profiles
Tracy StewartTracy Stewart
Director, Strategic Growth Oversight and Reporting at ChenMedDirector, Strategic Growth Oversight and Reporting at ChenMed
Brooke JansonBrooke Janson
Physician Talent Sourcing Specialist- Contract at ChenMedPhysician Talent Sourcing Specialist- Contract at ChenMed
Michael AmendolaMichael Amendola
Senior HR Business Partner at ChenMedSenior HR Business Partner at ChenMed
Molly McILroyMolly McILroy
Medical Administrative Assistant at ChenMedMedical Administrative Assistant at ChenMed
Nicole Miller R.T. (R)(M)Nicole Miller R.T. (R)(M)
Mammography Technologist II at Watson ClinicMammography Technologist II at Watson Clinic