Summary
Work History
Education
Skills
Timeline
Generic

Stephanie Rivera

El Paso,TX

Summary

With a proven track record at Hoteles in Juarez City, I excel in maintaining impeccable cleanliness and guest satisfaction, showcasing my expertise in sanitation practices and customer service. My ability to enhance team efficiency by 30% through collaborative efforts and my dedication to safety and quality standards highlight my hard and soft skills.

Work History

Hotel Housekeeper

Hoteles in Juarez City
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
  • Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
  • Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
  • Promoted a safe working environment by following safety protocols and reporting any hazards or issues immediately.
  • Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
  • Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
  • Collaborated with other housekeeping staff to maintain a positive work environment, resulting in improved efficiency.
  • Promoted teamwork among fellow housekeepers through clear communication, shared responsibility, and mutual support during busy shifts or challenging situations.
  • Upheld hotel brand standards by consistently meeting cleanliness expectations set forth by management during regular evaluations.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Consistently met or exceeded daily productivity goals while maintaining attention to detail in all cleaning tasks.
  • Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.

Cosmetology

Bussiness in My Own House
  • Demonstrated versatility in performing various cosmetology tasks such as makeup application and nail care alongside hairstyling duties.
  • Participated in ongoing professional development opportunities to stay current with emerging trends and best practices within the cosmetology industry.
  • Developed comprehensive lesson plans to cover all aspects of cosmetology, including hair, makeup, skincare, and nail care.
  • Ensured compliance with state regulations governing cosmetology instruction while maintaining a safe, clean learning environment at all times.
  • Continuously updated personal knowledge of industry trends and advancements in order to provide relevant instruction in the rapidly evolving field of cosmetology education.

Domestic Helper

Different Houses
  • Assisted in meal planning and preparation, ensuring nutritious meals were served daily.
  • Managed laundry services, including washing, drying, folding, and ironing clothing items.
  • Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
  • Maintained a clean, safe, and organized home environment for family members.
  • Provided attentive childcare with age-appropriate activities to foster growth and development.
  • Established trust with employers through reliable performance in completing daily tasks efficiently.
  • Utilized time management skills to effectively prioritize multiple responsibilities throughout each day.
  • Cared for houseplants by frequently watering during owners' absence.
  • Fed and walked pets, cleaning up after pets indoors and outdoors.
  • Contributed to a positive living environment by proactively identifying areas needing improvement or attention.
  • Conducted deep cleaning tasks such as dusting furniture, vacuuming carpets, and mopping floors for an immaculate living space.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Assisted elderly family members with personal care needs such as bathing or dressing routines if required.
  • Facilitated open communication between family members to address concerns or conflicts that arose within the household.
  • Handled grocery shopping duties while adhering to dietary restrictions and preferences of family members.
  • Worked collaboratively with other household staff to ensure seamless coordination and support for the family''s needs.
  • Improved household efficiency by managing daily schedules and organizing appointments.
  • Cared for pets by providing walks, feeding schedules, grooming assistance, and occasional veterinary visits when necessary.
  • Inspected utilities and appliances to detect possible issues requiring repair.
  • Ensured consistent adherence to safety protocols within the household for accident prevention purposes among all occupants of the residence.
  • Answered telephone and doorbell, took messages, and relayed information to owner.
  • Provided transportation services for children''s extracurricular activities or appointments when needed.
  • Created a welcoming atmosphere for guests by keeping common areas tidy and setting up accommodations during their stay if needed.
  • Secured locks and entryways to prevent unauthorized access by persons not approved by owners.

Education

Celebrity
Cd Juarez Chihuahua
05.2015

GED

Escuela Secundaria 16
Cd Juarez Chihuahua
06.2011

Skills

  • Bed making proficiency
  • Cleaning techniques
  • Bathroom cleaning proficiency
  • Room turnover
  • Safe chemical handling
  • Guest relations
  • Surface sanitation
  • Odor control methods
  • Safety monitoring
  • Furniture polishing techniques
  • Floor care techniques
  • Supply management
  • Stain removal expertise
  • Laundry expertise
  • Waste disposal methods
  • Energy conservation awareness
  • Towel replenishment
  • Surface dusting
  • Sanitizing
  • Sanitization practices
  • Deep cleaning
  • Restocking supplies
  • Upholstery maintenance
  • Room verification
  • Linen management
  • Turndown service
  • Linen replacement
  • Dusting
  • Housekeeping
  • Time management
  • Customer service
  • Multitasking and prioritizing
  • Supply restocking
  • Deep cleaning protocols
  • Quality control
  • Cleaning bathrooms
  • Floor vacuuming
  • Sorting and washing laundry
  • Interior and exterior cleaning
  • Trash collection and disposal
  • Sweeping and mopping
  • Supply stocking
  • Kitchen cleaning and dishwashing
  • Window cleaning
  • Guest service and support
  • Professional and courteous
  • Work planning and organization
  • Room maintenance scheduling
  • Lost and found management
  • Team support and collaboration
  • Process improvement
  • Health and safety compliance

Timeline

Hotel Housekeeper

Hoteles in Juarez City

Cosmetology

Bussiness in My Own House

Domestic Helper

Different Houses

Celebrity

GED

Escuela Secundaria 16
Stephanie Rivera