Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Generic

Stephanie Rivers

Albany

Summary

With over 9+ years of experience in healthcare safety, child nutrition, and disability support, known for pioneering adaptive strategies that enhance patient care and safety protocols. Demonstrates expertise in vital signs, dementia care, and communication, optimizing operational efficiency through effective teamwork and meticulous record-keeping. Committed to advancing patient advocacy and developmental disability support, leveraging analytical skills to improve safety outcomes and team effectiveness.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Child Nutrition Worker

Dougherty County School System
07.2023 - 07.2024
  • Operate kitchen equipment, ensuring efficient food production and adherence to safety standards.
  • Promoted a cooperative kitchen environment, supporting team collaboration in nutrition programs.
  • Optimized kitchen efficiency through meticulous record-keeping, effective equipment usage, and clear communication with staff and customers.
  • Applied food safety protocols and preparation techniques to enhance meal quality and operational efficiency in school nutrition program.
  • Facilitated smooth kitchen operations by adapting to diverse tasks, from precise cash handling to thorough sanitation procedures and effective team coordination.
  • Streamlined kitchen operations, enhancing food production efficiency while maintaining strict safety standards and improving customer satisfaction.
  • Implemented precise cash handling procedures and meticulous record-keeping, ensuring accurate transactions and comprehensive food preparation documentation.
  • Fostered a cooperative kitchen environment, promoting effective team coordination and clear communication among staff and customers.

Safety Partner

Phoebe Putney Health System
11.2021 - 01.2023
  • Coordinate with teams to adapt safety protocols, improving patient care and reducing incidents.
  • Document patient behaviors and environments, enhancing risk assessment and prevention.
  • Assist individuals with disabilities, boosting their comfort and well-being.
  • Identify and address safety hazards, significantly lowering accident rates.
  • Improve safety protocols, enhancing recovery outcomes and team effectiveness.
  • Leveraged keen observational skills to swiftly identify and mitigate potential hazards, significantly elevating overall facility safety standards.
  • Pioneered adaptive safety strategies tailored to diverse patient needs, markedly improving risk management and prevention across various healthcare scenarios.

Direct Support Professional

Benchmark Human Services
01.2019 - 09.2021
  • Assists the person served in making community connections to ensure a presence in their community.
  • Manages a crisis or responds to emergency medical situations.
  • When appropriate, assists individuals served with activities of daily living (self-administration of medication, hygiene and personal care, nutritional oversight, home duties, supervision on medical appointments and community networking, etc.).
  • Implements Behavioral Management and Safety Plans, as well as documents data.
  • Effectively carries out ISP goals. Meets frequently with case manager and documents progress notes and goal data.
  • Performs household cleaning and general management duties, and environmental checks.
  • Operates a motorized vehicle and provides transportation for the person served to public settings, provides supports, and supervises for safety.
  • Maintains all mandatory required training to adhere to compliance regulations.Championed rights of individuals with disabilities, fostering independence through personalized care plans and community integration initiatives.
  • Implemented behavioral management strategies and safety protocols, meticulously documenting progress and maintaining compliance with regulatory standards.
  • Coordinated with case managers to execute individualized service plans, ensuring holistic support and continuous improvement in client outcomes.
  • Facilitated community connections and skill development, enhancing clients' social integration and independence in daily activities.
  • Devised creative solutions for crisis management and emergency response, prioritizing client safety while promoting dignity and autonomy.
  • Championed disability rights, fostering independence through tailored care plans and community integration, enhancing clients' social skills and autonomy.

Pharmacy Technician

Publix Supermarkets
04.2016 - 01.2019
  • Receiving and confirming prescription orders via computer software.
  • Preparing and filling prescription drugs such as tablets, capsules, oral suspensions, creams and compounds.
  • Interacting with customers and answering questions pertaining to prescriptions or locating over-the-counter medication.
  • Maintaining an organized, effective and safe pharmaceutical practice along with my team.Optimized prescription processing workflow, reducing errors and enhancing efficiency in medication dispensing for a high-volume pharmacy
  • Fostered strong relationships with healthcare providers and patients, ensuring accurate prescription fulfillment and exceptional customer service
  • Implemented rigorous quality control measures, maintaining meticulous records and adhering to strict pharmaceutical regulations and safety standards
  • Pioneered a new inventory management system, streamlining stock control and minimizing medication wastage in the pharmacy department

Cashier

Publix Supermarkets
04.2015 - 01.2019
  • Working with other members of my team to ensure the customer has a pleasurable shopping experience.Optimized handling processes, reducing transaction time and enhancing customer satisfaction. Implemented efficient queue management techniques.
  • Fostered team synergy to ensure seamless operations during peak hours. Coordinated with colleagues to maintain store cleanliness and product organization.
  • Maintained meticulous accuracy in financial transactions, minimizing discrepancies. Adhered to strict cash handling protocols and security procedures.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly. Assisted elderly and disabled customers with empathy and patience.
  • Proposed and implemented a new system for organizing coupons, streamlining the checkout process. Adapted quickly to new POS software updates.
  • Streamlined checkout procedures, reducing wait times and enhancing customer satisfaction. Implemented efficient queue management, fostering a positive shopping experience.

Education

Medical Assistance

Guided Hands Academy
719 Pine Ave

Diploma - Pharmacy Technology

Albany Technical College
Albany, GA
12.2016

Skills

  • Developmental Disabilities (Expert)
  • Medication Administration (Expert)
  • Caregiving (Expert)
  • Autism (Expert)
  • Clinical Pharmacy
  • Pharmacy Technician (Expert)
  • Typing (Experienced)
  • Dementia Care (Expert)
  • Vital Signs (Expert)
  • ADLs (Expert)
  • Patient Care (Expert)
  • Communication (Expert)
  • Customer Service (Expert)
  • English (Expert)
  • Food Preparation
  • Kitchen Equipment
  • Cash Handling
  • Safety Procedures (Expert)
  • Crisis Management (Expert)
  • Transportation (Experienced)
  • Team Leadership (Expert)
  • Risk Assessment (Expert)
  • Crisis Intervention (Expert)
  • Data Analysis (Expert)
  • Emergency Response (Expert)
  • Patient Advocacy (Expert)
  • Health Education (Expert)

LANGUAGES

English (Highly proficient)

Certification

CPR and First Aid BLS certification

Timeline

Child Nutrition Worker

Dougherty County School System
07.2023 - 07.2024

Safety Partner

Phoebe Putney Health System
11.2021 - 01.2023

Direct Support Professional

Benchmark Human Services
01.2019 - 09.2021

Pharmacy Technician

Publix Supermarkets
04.2016 - 01.2019

Cashier

Publix Supermarkets
04.2015 - 01.2019

Diploma - Pharmacy Technology

Albany Technical College

Medical Assistance

Guided Hands Academy

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Stephanie Rivers