Stephanie R. Landin
The Finer Lines of Beauty
Lancaster,CA
14
years of professional experience
Dynamic Customer Service Associate with over 10 years of experience in customer service, sales, and account resolution within a legal framework. Expertise in recovery processes and cash handling, complemented by proficiency in Microsoft Word, Excel, and various software applications. Adept at multitasking in fast-paced environments while consistently delivering exceptional service and support. Strong communication and organizational skills, with proven success in team leadership and training initiatives.
Work History
Business Owner
4 Years 5 Months- Scheduling appointments, maintaining sanitation and preparation, updating records, processing payments, invoicing, managing stock, and providing on-call aftercare.
Childcare Assistant
1 Year- Provided attentive care to children, ensuring a safe and engaging environment.
- Processed customer payments and managed transactions.
- Coordinated activities and prepared meals for children.
- Maintained cleanliness and organization of the school.
Bail Agent
10 Years- Prepared and electronically filed legal paperwork.
- Collected payments and managed transaction documentation.
- Organized and reviewed corporate documents, including formation and dissolution records.
- Provided customer support and coordinated legal processes for clients.
Shop Assistant
1 Year- Assisted customers with purchases, ensuring excellent service.
- Processed payments and managed inventory.
- Maintained shop organization and cleanliness.
- Supported production and product preparation.
Senior Deli Clerk / Lead
1 Year- Prepared customer meal orders, pre-packaged food, and restocked shelves.
- Operated slicers and handled deli meat with precision.
- Trained and supervised entry-level deli clerks.
- Maintained cleanliness and food safety standards.
Waitress & Bartender
1 Year- Managed multiple tables in a fast-paced dining environment.
- Processed payments and ensured customer satisfaction.
- Assisted in bartending when required.
- As Needed
Taxi Dispatcher
1 Year- Managed and coordinated taxi dispatch operations.
- Communicated traffic updates and delays via mobile radio systems.
- Processed credit card transactions and handled financial reports.
- Assisted drivers and customers with service inquiries.
Education
High School Diploma
The Fundamentals of Medical Billing And Coding - Billing And Coding
Skills
Invoice & BIlling
Customer Service & Sales
Training & Staff Development
Multi-Line Phone Systems
Microsoft Word & Excel
Legal Documentation Management
Data Entry
Workday & Kronos
Smartsheets & Excel
Processing & Eligibility
LANGUAGES
English (Fluent)
Spanish (Basic/Entry Level)
Timeline
Childcare Assistant
Adventureland Preschool
01.2023 - 01.2024Read More
Business Owner
The Finer Lines of Beauty
01.2022 - CurrentRead More
Shop Assistant
Threaded Merch
01.2019 - 01.2020Read More
Senior Deli Clerk / Lead
Sprouts Farmers Market
01.2016 - 01.2017Read More
Waitress & Bartender
Tokyo Steak House
01.2015 - 01.2016Read More
Bail Agent
American Liberty Bail Bonds
01.2012 - 01.2022Read More
Taxi Dispatcher
Southland Yellow Cab
01.2012 - 01.2013Read More
Golden Oak Adult School
High School Diploma
Read More
Los Angeles Mission College
The Fundamentals of Medical Billing And Coding from Billing And Coding
Read More