Stephanie Robinson
Summary
Organized Operator skilled in equipment operation, safety and quality initiatives. Experienced with equipment maintenance, inspections and basic repairs. Team player and clear communicator.
Overview
7
7
years of professional experience
Work History
Operator
PCA
07.2022 - Current
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Call Center Agent
Liveops
01.2022 - 05.2022
- Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
- Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
- Consistently met or exceeded performance targets through diligent attention to detail and strong communication skills.
- Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.
- Participated in ongoing training sessions to stay updated on company policies and procedures, ensuring the highest quality of service for clients.
Material Handler/Backup Team Leader
PCA
08.2017 - 04.2021
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Education
Towards Bachelor Health Service Management - Health Administration
Independence University
Salt Lake City, UTSkills
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
- Troubleshooting
- Machine Operation
- Efficient multitasking
- Effective Communication
- Data Entry
- Microsoft Office proficiency
- Records Management
- File Management
Timeline
Operator
PCA
07.2022 - Current
Call Center Agent
Liveops
01.2022 - 05.2022
Material Handler/Backup Team Leader
PCA
08.2017 - 04.2021
Towards Bachelor Health Service Management - Health Administration
Independence University
Similar Profiles
Hector CastilloHector Castillo
Forklift Operator at PCAForklift Operator at PCA
Shazad ManzoorShazad Manzoor
Disability Support Worker at PCADisability Support Worker at PCA
Raymond KiddRaymond Kidd
Truck Driver/Material Handler at PCATruck Driver/Material Handler at PCA
Kopelan DodgeKopelan Dodge
Starch Maker/Baler at PCAStarch Maker/Baler at PCA
Mark SpradlinMark Spradlin
Operator at M-M Excavation SolutionsOperator at M-M Excavation Solutions