Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephanie Robinson

Douglas

Overview

12
12
years of professional experience

Work History

Certified Pharmacy Technician

Chiricahua Community Health Centers
11.2023 - Current
  • Process prescription orders accurately and efficiently to ensure timely patient care.
  • Assist in maintaining inventory levels, ensuring availability of essential medications.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Answered incoming phone calls and addressed questions from patients and healthcare providers.
  • Entering prescription and insurance or billing information into patient profiles.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Communicate with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Manage insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
  • Restock pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Managed opening and closing duties for pharmacy.

Certified Pharmacy Technician

Alorica
12.2013 - 04.2022
  • Data entry, worked specialty medication and experience in Prior Authorization
  • Entered new patient profiles and receive prescription order from Doctors and/or patients
  • Use pharmacy proprietary computer program to access prescription information including patient and prescriber data, drug selection and prescription interpretation
  • Make sure all information is accurate and complete
  • Communicated with doctors offices via telephone, fax and email to verify medication dosages, refill authorizations, and patient information.

Education

Diploma - Pharmacy Technician

Brookline College
Tucson, AZ
09.2013

Skills

  • Data entry
  • Customer service
  • Insurance billing
  • HIPAA regulations
  • Medication dispensing
  • Filling prescriptions
  • Drug inventory control
  • Multitasking and organization
  • Point of sale systems proficiency

Languages

Spanish

Timeline

Certified Pharmacy Technician

Chiricahua Community Health Centers
11.2023 - Current

Certified Pharmacy Technician

Alorica
12.2013 - 04.2022

Diploma - Pharmacy Technician

Brookline College
Stephanie Robinson