Process prescription orders accurately and efficiently to ensure timely patient care.
Assist in maintaining inventory levels, ensuring availability of essential medications.
Stocked, labeled, and inventoried medication to keep accurate records.
Answered incoming phone calls and addressed questions from patients and healthcare providers.
Entering prescription and insurance or billing information into patient profiles.
Increased customer satisfaction by delivering friendly, personalized service during transactions.
Communicate with prescribers to verify medication dosages, refill authorizations, and patient information.
Manage insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
Restock pharmacy shelves with current merchandise to drive consistent peripheral sales.
Managed opening and closing duties for pharmacy.
Certified Pharmacy Technician
Alorica
12.2013 - 04.2022
Data entry, worked specialty medication and experience in Prior Authorization
Entered new patient profiles and receive prescription order from Doctors and/or patients
Use pharmacy proprietary computer program to access prescription information including patient and prescriber data, drug selection and prescription interpretation
Make sure all information is accurate and complete
Communicated with doctors offices via telephone, fax and email to verify medication dosages, refill authorizations, and patient information.