Stephanie Robson
Spring Green,WI
Summary
I am seeking to transition from my current role as an RN mentor into a leadership position as a Manager, Care Coaching. I am a
proactive and goal-oriented professional with excellent time management and problem-solving skills. I am known for reliability and adaptability, with swift capacity to learn and apply new skills. I am committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
19
19
years of professional experience
Work History
Field Care Manager RN Mentor
Humana
SW Wisconsin
08.2016 - Current
- Coordinated with members, caregivers and healthcare professionals to create comprehensive person centered care plans.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Educated patients, families and caregivers on diagnosis, disease process, and management and lifestyle options.
- Mentored newly hired nurses, contributing to a supportive work environment and improved retention rates.
- Managed member caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential risk.
In Home Licensed Childcare Provider
Laugh and Learn Childcare
Spring Green, WI
01.2006 - 06.2016
- Promoted social skills and emotional well-being among the children through fostering a nurturing environment.
- Managed daily administrative tasks such as attendance records, incident reports, and parent communication logs.
- Adhered to state licensing regulations regarding childcare practices while maintaining up-to-date certifications in CPR/First Aid training courses.
RN
Greenway Manor
Spring Green, WI
12.2005 - 10.2006
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Education
Bachelor of Science - Nursing
Lousiana State University of Alexandria
Alexandria, LA07-2025
Associate of Science - Nursing
Southwest Wisconsin Technical College
Fennimore, WI05-1994
High School Diploma -
Boscobel High School
Boscobel, WI05-1991
Skills
- Interdisciplinary collaboration
- Adaptability and flexibility
- Quality person centered care planning
- Policy adherence
- Organizational skills
Timeline
Field Care Manager RN Mentor
Humana
08.2016 - Current
In Home Licensed Childcare Provider
Laugh and Learn Childcare
01.2006 - 06.2016
RN
Greenway Manor
12.2005 - 10.2006
Bachelor of Science - Nursing
Lousiana State University of Alexandria
Associate of Science - Nursing
Southwest Wisconsin Technical College
High School Diploma -
Boscobel High School