Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Robson

Spring Green,WI

Summary

I am seeking to transition from my current role as an RN mentor into a leadership position as a Manager, Care Coaching. I am a

proactive and goal-oriented professional with excellent time management and problem-solving skills. I am known for reliability and adaptability, with swift capacity to learn and apply new skills. I am committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

19
19
years of professional experience

Work History

Field Care Manager RN Mentor

Humana
08.2016 - Current
  • Coordinated with members, caregivers and healthcare professionals to create comprehensive person centered care plans.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Educated patients, families and caregivers on diagnosis, disease process, and management and lifestyle options.
  • Mentored newly hired nurses, contributing to a supportive work environment and improved retention rates.
  • Managed member caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential risk.

In Home Licensed Childcare Provider

Laugh and Learn Childcare
01.2006 - 06.2016
  • Promoted social skills and emotional well-being among the children through fostering a nurturing environment.
  • Managed daily administrative tasks such as attendance records, incident reports, and parent communication logs.
  • Adhered to state licensing regulations regarding childcare practices while maintaining up-to-date certifications in CPR/First Aid training courses.


RN

Greenway Manor
12.2005 - 10.2006
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.

Education

Bachelor of Science - Nursing

Lousiana State University of Alexandria
Alexandria, LA
07-2025

Associate of Science - Nursing

Southwest Wisconsin Technical College
Fennimore, WI
05-1994

High School Diploma -

Boscobel High School
Boscobel, WI
05-1991

Skills

  • Interdisciplinary collaboration
  • Adaptability and flexibility
  • Quality person centered care planning
  • Policy adherence
  • Organizational skills

Timeline

Field Care Manager RN Mentor

Humana
08.2016 - Current

In Home Licensed Childcare Provider

Laugh and Learn Childcare
01.2006 - 06.2016

RN

Greenway Manor
12.2005 - 10.2006

Bachelor of Science - Nursing

Lousiana State University of Alexandria

Associate of Science - Nursing

Southwest Wisconsin Technical College

High School Diploma -

Boscobel High School

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Stephanie Robson