Stephanie Rodarte
Naples,Fl
Summary
I am a performance-oriented person bringing in years of background in customer service marked by sales and administrative excellence. Well-organized leader with excellent project management skills. Effectively cultivate connections to enhance customer satisfaction and long-term loyalty. I am always seeking added responsibilities to help all operations run smoothly. I am a Crew Member offering a positive attitude and flexible schedule. I work well independently or with others as a team. I am a energetic, bilingual team player with years of work experience .
Overview
12
12
years of professional experience
Work History
Meat Cutter
Publix
10.2017 - Current
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Cut meats to customer specifications and answered questions about specialty products.
- Adhere to safety and cleanliness standards and maintained equipment.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
Cook/Prep
Vanderbilt Country Club
09.2014 - 04.2015
- Followed food safety procedures according to company policies and health and sanitation regulations
- Maintained high standards service during high-volume, fast-paced operations
- Achieved and exceeded performance and team goals
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
Runner
Cold Stone Creamery, Blvd
06.2013 - 09.2014
- Greeted customers and provided excellent customer service
- Promptly and empathetically handled guest concerns and complaints
- Maintained high standards of customer service during high-volume, fast-paced operations
- Maintained speed of service for food orders while minimizing errors and complaints.
- Learned and decorated cakes.
Shift Leader
Tropical Smoothie Café
06.2012 - 06.2013
- Consistently provided friendly guest service and heartfelt hospitality
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Prepared all food orders within a 2-3 minute time frame
- Assembled food orders while maintaining appropriate portion control
- Followed food safety procedures according to company policies and health and sanitation regulations.
Cashier
Sweetbay Supermarket
05.2011 - 06.2012
- Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris
- Greeted customers entering store and responded promptly to customer needs.
- Processed credit cards, checks, gift cards and coupons
- Addressed guest concerns and resolved all issues to guests’ satisfaction
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Skills
- Bilingual
- Exceptional customer service
- Cash handling
- Organized multi-tasker
- Quick learner
- Fast and efficient service worker
- Friendly and helpful
- Client Interactions
Timeline
Meat Cutter
Publix
10.2017 - Current
Cook/Prep
Vanderbilt Country Club
09.2014 - 04.2015
Runner
Cold Stone Creamery, Blvd
06.2013 - 09.2014
Shift Leader
Tropical Smoothie Café
06.2012 - 06.2013
Cashier
Sweetbay Supermarket
05.2011 - 06.2012
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