Summary
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Stephanie Rodriguez

Summary

I have worked as guest advocate at target . I liked helping out customers and being able to expand my social skills as well as being able to talk to more people in different environments, I had also done drive up as a guest advocate begin able to help people load things into there car and making it just a little bit more easy for them to have a good experience . Reliable guest advocate offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained as a cashier and drive up areas and flexible with changing business needs.

Work History

Guest Advocate

Target
03.2024 - 04.2024
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Optimized store operations by assisting with opening or closing procedures as needed.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
  • Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
  • Collaborated with team members to provide seamless assistance across all areas of the store.
  • Promoted special events or promotions within the store to increase revenue generation opportunities for the business.
  • Contributed to sales growth by promoting store loyalty programs and suggesting add-on items during transactions.
  • Welcomed guests on arrival, displaying professional and friendly approach.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Processed guest check-ins and check-outs following procedures for fast turnover.

Education

Still in High School - Sophomore

Glenbard North High School
Carol Stream, IL
05.2026

Skills

  • Exceptional communication
  • Strong empathy
  • Stress Tolerance
  • Guest Relations
  • Customer Service
  • Computer Skills
  • Flexible Schedule
  • Teamwork and Collaboration
  • Calm and Professional Under Pressure

Additional Information

I would say i am social when it comes down to working with other people not only that but i try to get along with most people make sure everyone feels welcomed . One of my strongest strengths is being able to figure things out on my own and being able to think outside the box to be able to fix things. Something else is that i speak 2 languages so that come in good hang whenever someone need translation for something or needs help finding things, Another thing i love about myself is that i was raised to always be respectful to everyone even if the other person is having a bad day to always treat them good and be polite with just simple things like yes please , no thank you ,and thank you those are just some of the few strong skills i have i would like to be able to expand my skills.

Languages

Spanish
Native or Bilingual

Timeline

Guest Advocate

Target
03.2024 - 04.2024

Still in High School - Sophomore

Glenbard North High School
Stephanie Rodriguez