Stephanie Rodriguez
Temple
Summary
Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.
Overview
12
12
years of professional experience
Work History
Cafe Worker
Sams Club
Temple
03.2022 - Current
- Communicated effectively with kitchen staff regarding order accuracy and delivery times.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
Server
Clem Mikeskas
Temple
11.2017 - Current
- Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Developed strong and lasting resident relationships.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Made reservations for guests up to 7 days in advance.
Server Shift Leader
Golden Corral Buffet and Grill
Temple
01.2014 - 09.2017
- Supervised serving staff to drive high level of hospitality and food excellence.
- Created positive guest experience by listening to guest needs and recommending options to meet requests.
- Trained and acclimated new servers to restaurant's culture and operations.
- Directed and assisted in general dining room cleaning and sanitation.
- Calculated charges, issued table checks and collected payments from customers.
- Washed buffet, restaurant and banquet items and arranged silverware, dishes, cooking utensils, equipment and displays.
- Provided exceptional service to high volume of daily customers.
Warehouse Selector
Mclanes Southwest
Temple
07.2013 - 08.2014
- Assembled customer orders from stock and placed orders on pallets for shipping department.
- Reported damaged products or safety hazards to immediate supervisor.
- Conducted inventory transactions using scanner gun.
- Prepared inventory for shipment by attaching tags and labels.
- Used handheld scanners to key in data for packages.
- Attended company safety meetings to implement new measures.
- Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of tools to avoid mishaps.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Kept stockroom orderly, accessible and safe with regular upkeep.
- Selected items from bins, scanned tags with tracker and loaded onto cart.
Education
GED -
Temple College
Temple, TXSkills
- Special dietary requirements
- Food inspection
- Point of Sale (POS) system operations
- Menu memorization
- Check payment processing
- Sales Techniques
Timeline
Cafe Worker
Sams Club
03.2022 - Current
Server
Clem Mikeskas
11.2017 - Current
Server Shift Leader
Golden Corral Buffet and Grill
01.2014 - 09.2017
Warehouse Selector
Mclanes Southwest
07.2013 - 08.2014
GED -
Temple College