Stephanie Rodriguez
Jackson,MS
Overview
25
25
years of professional experience
Work History
FOH Team Member
Chick-fil-A
10.2025 - 11.2025
- Delivered exceptional customer service in fast-paced environment to enhance guest satisfaction.
- Operated cash register accurately, ensuring efficient transaction processing and adherence to cash handling protocols.
- Maintained cleanliness and organization of dining area to provide welcoming atmosphere for guests.
- Collaborated with team members to bag orders and have them ready for the customers.
- Responded promptly to customer inquiries, resolving issues effectively to maintain positive dining experiences.
- Supported inventory management by restocking supplies and monitoring product levels during shifts.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
- Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
Teacher's Assistant
Mooreville Christian Daycare
02.2017 - 03.2020
- Assisted in implementing educational activities and lesson plans for diverse age groups.
- Supported classroom management by maintaining a positive learning environment for children.
- Collaborated with lead teachers to assess student progress and adapt instructional methods accordingly.
- Facilitated communication between educators, parents, and students to enhance educational outcomes.
Secretary/Translator
Upper Cumberland Translators
08.2000 - 05.2006
- Delivered exceptional customer service in fast-paced environment to enhance guest satisfaction.
- Operated cash register accurately, ensuring efficient transaction processing and adherence to cash handling protocols.
- Maintained cleanliness and organization of dining area to provide welcoming atmosphere for guests.
- Collaborated with team members to bag orders and have them ready for the customers.
- Responded promptly to customer inquiries, resolving issues effectively to maintain positive dining experiences.
- Supported inventory management by restocking supplies and monitoring product levels during shifts.
- Established welcoming atmosphere by greeting each guest warmly.
- Answered customers' questions, recommended items, and recorded order information.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
- Maintained excellent attendance and punctuality, demonstrating commitment to the success of the team and establishment.
Cashier/Key Holder
Cheveron
07.2015 - 02.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Assisted customers with product inquiries, providing accurate information and recommendations.
- Collaborated with team members to ensure smooth operation during peak hours.
Education
Certified Court Translator/ Spanish -
M-Tech
Cookeville07.2002
High School Diploma -
Irving College
McMinnville, TN05.1999
Skills
- Order taking
- Salesmanship
- Phone etiquette
- Table setting
- Greeting guests
- Money handling
- Payment processing
- Multilingual
- Point of sale systems
- Multitasking Abilities
- Customer service
- Cash handling
- Cash handling and management
- Cash register operation
- Cash register systems
- Cash drawer balancing
- Order packaging
- Credit card processing
- Honest and dependable
Languages
Spanish
Professional Working
Timeline
FOH Team Member
Chick-fil-A
10.2025 - 11.2025
Teacher's Assistant
Mooreville Christian Daycare
02.2017 - 03.2020
Cashier/Key Holder
Cheveron
07.2015 - 02.2017
Secretary/Translator
Upper Cumberland Translators
08.2000 - 05.2006
Certified Court Translator/ Spanish -
M-Tech
High School Diploma -
Irving College