Stephanie Rodriguez
Nordstorm Cafe
Severn,MD
2
Languages
5
years of professional experience
Compassionate first-generation Latina with a bachelor's degree in biological sciences and a strong foundation in patient care and community service. Committed to enhancing patient experiences and fostering community engagement, with a proven ability to deliver exceptional support and customer service.
Work History
Hospital Volunteer
1 Month- Maintained cleanliness and organization in waiting areas to enhance patient experience.
- Participated in training sessions to improve knowledge of hospital protocols and emergency procedures.
- Restocked medical supplies and consumables to prepare procedure rooms.
- Supported hospital staff by changing bedding and organizing room.
Recruitment Team Leader
5 Months- Provided compassionate support to patients and families in hospice settings.
- Assisted healthcare teams with daily patient care activities and emotional support.
- Supported hospice staff by performing various administrative tasks, streamlining daily operations.
- Participated in ongoing training sessions to further enhance skills and knowledge in hospice care best practices.
Food Pantry Volunteer
7 Months- Engaged with community members to assess needs and improve service outcomes.
- Managed inventory levels, ensuring stock availability for clients and minimizing waste.
- Assisted in organizing food distribution events to ensure efficient service delivery.
- Provided exceptional customer service, fostering a welcoming environment for clients seeking assistance.
- Collaborated with team members to maintain cleanliness and safety standards in pantry operations.
Waitress
4 Years 11 Months- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed multiple tables simultaneously, optimizing workflow and enhancing dining experience for patrons.
- Trained new team members on service standards and operational procedures, fostering a cohesive work environment.
- Developed deep knowledge of menu items, providing personalized recommendations to enhance guest engagement.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
Bachelor of Science - Biological Sciences
- Dean's List [Spring of 2025]
- 3.5 GPA
Associate of Science - Life Sciences
High School Diploma
Skills
Helpful and Service-oriented
Effective communication
Emotional support
Patient care
Empathy
Friendly and outgoing
Patient interaction
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hospital Volunteer
Luminis Health Anne Arundel Medical Center
07.2026 - CurrentRead More
Recruitment Team Leader
Red Cross Club
03.2026 - CurrentRead More
Food Pantry Volunteer
Elkridge Food Pantry
01.2026 - CurrentRead More
Waitress
Nordstorm Cafe
09.2021 - CurrentRead More
University of Maryland, Baltimore County
Bachelor of Science from Biological Sciences
Read More
Howard Community College
Associate of Science from Life Sciences
Read More
Long Reach High School
High School Diploma
Read More