Stephanie Rodriguez
Pediatrics of Lee County
Lehigh Acres,FL
2
Languages
2027
years of professional experience
Dedicated Doctor Assistant with expertise in direct patient care, effective communication, and managing prescription refills. Committed to enhancing patient outcomes through education and accurate record-keeping. Computer skills, talking skills over the phone, professionally handling situations needed to be handled.
Work History
Doctor Assistant
9 Years 7 Months- Assisted pediatricians with patient examinations and medical procedures.
- Educated families on treatment plans, vaccinations, and health maintenance strategies.
- Developed and maintained accurate patient records using electronic health systems.
- Managed patient scheduling and coordinated office operations effectively.
- Prescribed medications to patients to treat conditions and alleviate symptoms.
- Referred to and consulted with physicians and other healthcare providers on patient care.
- Taught patients about medications, procedures, and care plan instructions.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Electronics Sales Associate
5 Months- Assisted customers in selecting electronic products based on needs and preferences.
- Maintained up-to-date knowledge of new technologies and product features.
- Demonstrated effective communication skills to explain product benefits and services.
- Trained new associates on customer service protocols and sales techniques.
- Collaborated with inventory team to ensure timely restocking of electronics section.
- Resolved customer inquiries and complaints to enhance satisfaction levels.
- Stayed up-to-date on current promotions, sales, and special events to impart such information to customers.
Customer Service Representative
- Resolved client issues through effective communication and problem-solving techniques.
- Assisted customers with inquiries regarding policy benefits and coverage options.
- Processed claims efficiently, ensuring adherence to company policies and procedures.
- Maintained detailed records of customer interactions and transactions for future reference.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma
Skills
Direct patient care
Medical diagnosis
Patient education
Pediatrics
Patient intake
Patient history documentation
Prescription management
Managing prescription refills
Patient scheduling
Educating patients
Computer skills
Fast learner
Fast typer
Customer service skills
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Doctor Assistant
Pediatrics of Lee County
09.2016 - 04.2026Read More
Electronics Sales Associate
Wal-Mart Supercenter
03.2015 - 08.2015Read More
Customer Service Representative
Alta Resources: Blue Cross-Blue Shield
2014 - 2014Read More
Coronado Highschool
High School Diploma
Read More