Stephanie Roller
Rio Rancho
Summary
Insightful healthcare operations and regulatory compliance professional with over 10 years of experience enhancing large healthcare systems and supporting executive leadership. Expertise includes regulatory compliance, process improvement, governance support, and risk mitigation, driving collaboration within complex hospital environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Regulatory Consultant
University of New Mexico Hospital
Albuquerque
06.2022 - Current
- Lead hospital accreditation, regulatory compliance, and licensure compliance initiatives.
- Partnered with executive leadership and operational departments to enhance organizational preparedness, compliance monitoring, and corrective action planning.
- Conducted risk-based operational reviews and analyzed findings to identify trends and mitigate organizational risks.
- Supported governance activities, audit readiness efforts, and regulatory oversight processes to ensure compliance and effective reporting.
Quality Consultant
University of New Mexico Hospital
Albuquerque
10.2021 - 06.2022
- Conducted workflow assessments and analyzed operational data to identify risk reduction opportunities and inform performance improvement strategies.
- Collaborated with multidisciplinary leadership teams to implement corrective actions that enhanced operational processes and outcomes.
- Facilitated organization-wide process improvements that enhanced operational efficiency across departments.
Pharmacy Technician III
University of New Mexico Hospital
Albuquerque
01.2017 - 10.2021
- Supported high-volume inpatient pharmacy operations within a complex hospital environment.
- Dispensed medications accurately to patients and healthcare providers.
- Maintained strict compliance with USP standards and hospital regulatory requirements.
- Oversaw inventory management and ensured proper storage of pharmaceutical supplies to maintain operational integrity.
- Conducted training for new pharmacy staff on procedures and compliance with systems.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Education
MBA - Healthcare Administration
Western Governors University
Salt Lake City, UT04-2024
BBA - Health Administration
Western Governors University
Salt Lake City, UT10-2021
Skills
- Regulatory compliance
- Accreditation compliance
- Accreditation standards
- Policy & Procedure Development
- Audit preparation
- Quality management
- Risk Management
- Process Improvement
- Operational Analysis
- Strategic Planning
- Cross-Functional Leadership
Affiliations
- President of New Mexico Warriors Hockey Association
Certification
- Pharmacy Technician License
Timeline
Regulatory Consultant
University of New Mexico Hospital
06.2022 - Current
Quality Consultant
University of New Mexico Hospital
10.2021 - 06.2022
Pharmacy Technician III
University of New Mexico Hospital
01.2017 - 10.2021
MBA - Healthcare Administration
Western Governors University
BBA - Health Administration
Western Governors University