Stephanie Romanus
Utica,NY
Summary
Seasoned Director of Food and Beverage with focus on increasing sales income, developing staff, and ensuring an exceptional customer experience. Skilled in leading F&B Staff including but not limited to managers, front of the house and back of the house associates.
Overview
13
13
years of professional experience
Work History
Director of Food and Beverage
Cedar Lake Club
Clayville , NY
08.2011 - 12.2023
- Supervised the selection, training, development, and evaluation of staff members.
- Conducted regular meetings with team members to discuss menus, service standards, special events, promotions, customer feedback, and other topics.
- Ensured compliance with health codes and safety regulations in the kitchen and dining areas.
- Coordinated with vendors to ensure quality products at competitive prices.
- Collaborated with chefs on menu creation including pricing strategies for dishes.
- Negotiated contracts for catering services for special events hosted by the restaurant.
- Managed ordering process including placing orders from vendors, tracking deliveries.
- Planned weekly work schedules based on forecasted business needs while ensuring labor costs were kept within budget.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Oversaw food preparation, production and presentation according to quality standards.
Bar Manger
Space 26
Utica, NY
03.2011 - 11.2016
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Assisted with planning special events such as wine tastings or cocktail parties.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
Education
GED -
New Hartford Senior High School
New Hartford, NY03-2001
Skills
- Hospitality Management
- Purchasing management
- Staff Leadership
- Inventory Management
- Records Maintenance
- Menu development
- Operational Efficiency
References
References available upon request.
Timeline
Director of Food and Beverage
Cedar Lake Club
08.2011 - 12.2023
Bar Manger
Space 26
03.2011 - 11.2016
GED -
New Hartford Senior High School
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