Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Rozek

Edmond,OK

Summary

I have been self employed helping to run 2 small family businesses since 2005. I have mastered the ability to pivot as needed wear many hats and be a self motivated flexible contributor. Excelling in customer service and financial management. Handling all sales, customer contact, scheduling. I can be hands on as needed and oversee work. Adept at enhancing operational efficiency, time management and fostering strong client relationships. Recognized for implementing innovative solutions that significantly improved customer satisfaction and streamlined processes, showcasing strong problem-solving and communication skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

17
17
years of professional experience

Work History

Sales, Design Consultant, Owner

Kitchen Refresh of NW OKC - Self Employed
01.2021 - Current
  • Managed all day-to-day business operations.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Developed innovative design concepts to meet clients'' unique needs and preferences.
  • Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.

Office Manager

BR Services - Self Employed
01.2008 - 12.2020
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.

Education

No Degree -

Allan Hancock College
Santa Maria, CA

Skills

  • Customer service
  • Problem-solving
  • Honest and dependable
  • Attention to detail
  • Strong communication and interpersonal skills
  • Multitasking Abilities
  • Excellent communication
  • Verbal and written communication
  • Detail-oriented
  • Flexible hours
  • Self motivation
  • Time management abilities
  • Product and service sales
  • Exceeding customer expectations

Timeline

Sales, Design Consultant, Owner

Kitchen Refresh of NW OKC - Self Employed
01.2021 - Current

Office Manager

BR Services - Self Employed
01.2008 - 12.2020

No Degree -

Allan Hancock College

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