Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
Generic

Stephanie Rozmarich

Aurora,CO

Summary

Dynamic professional with a strong work ethic and proven leadership skills, previously at Maximum Property Management. Expert in accounts receivable management, streamlining operations to enhance collections. Adept at fostering positive relationships through effective communication and organization, ensuring timely financial transactions and maintaining high standards of customer service.

Overview

33
33
years of professional experience

Work History

Community Readiness Assistant

Military and Family Readiness Center
Aurora, CO
10.2019 - Current
  • Company Overview: Contracted by Circuit Media, LLC, Denver, CO.
  • Provides customer service by professionally greeting visitors in person, and on the telephone. Directing callers and visitors to the appropriate office.
  • Providing information and referral services to customers.
  • Registering military service members for classes and workshops.
  • Perform administrative, clerical, and secretarial duties, including copying, filing, typing, and data entry.
  • Overseeing and maintaining the resource library, maintaining supplies for the office, and caring for the office appearance.
  • Responded to emails, faxes, and other inquiries from customers and vendors.
  • Reserved and managed meeting room availability.
  • Encouraged and improved cross-department internal communication.
  • Entered data into databases accurately and efficiently.
  • Archived confidential material using established procedures.
  • Handled confidential information with discretion and integrity.
  • Received and distributed mail, letters and packages.
  • Developed positive relationships with internal customers through effective communication techniques.

Administrative Assistant

Metro Collection Service
Aurora, CO
09.2018 - 08.2019
  • Complete and file documents, garnishments, and lawsuits with the State of Colorado.
  • Work with process servers to ensure collection efforts follow proper procedures.
  • Notarize and complete legal documents and mail them to appropriate person or place.
  • Perform administrative, clerical, and secretarial duties, including copying, filing, and typing.
  • Receive calls, and route them to the appropriate person, or answer questions to determine the appropriate action.
  • Serve as the go-to person in the office to ensure that everyday office tasks are completed.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Proofread content for typo-free emails and documentation.

Accounts Receivable Administrator

Maximum Property Management
Aurora, CO
02.2011 - 02.2018
  • Processed accounts and incoming payments following financial policies and procedures.
  • Monitor and apply payments to over 5,000 customer accounts for 30 different homeowners' associations.
  • Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables' data.
  • Prepare bills, invoices, and bank deposits.
  • Reconcile the accounts receivable ledger to ensure that all payments are accounted for, and properly posted.
  • Addressed billing discrepancies to resolve client issues.
  • Provide administrative and clerical support to the general office.
  • Determined payment customers.
  • Initiated collection efforts to successfully boost collections.
  • Assisted in reconciling customer accounts by verifying balances against general ledger records.
  • Maintained customer accounts by tracking and recording account activity.
  • Analyzed customer payment plans, credit lines, and other payment terms to determine appropriate actions.
  • Streamlined operations to improve on-time collections and reduce invoice processing time.
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.
  • Managed entire accounts receivable process, ensuring timely invoicing and collection activities.
  • Generated financial statements and reports detailing accounts receivable status.

Office Manager

Independent Cleaners & Laundry, INC
Aurora, CO
06.1992 - 01.2010
  • Managed payroll, billing, and scheduling efficiently.
  • Oversaw general office operations and ensured compliance with employment eligibility requirements.
  • Organizing the office layout, and ordering stationery and equipment.
  • Managed the flow of information to members of the executive leadership team.
  • Prepared and formatted information for internal and external distribution.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Maintained confidential records relating to personnel matters.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Developed and implemented office policies and procedures.
  • Organized company events including holiday parties, team building activities .
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Provided training to new hires on office policies and procedures.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Implemented quality control measures to uphold company standards.

Education

Associate in Applied Science - Medical Assisting

Parks Junior College
Aurora, Colorado
10.1994

Skills

  • Initiative
  • Tidiness
  • Adaptability
  • Networking
  • Ethics
  • Hardworking
  • Focus
  • Organization
  • Planning
  • Execution
  • Interpersonal communication
  • Performance improvement
  • Leadership
  • Problem solving
  • Communication
  • Information gathering
  • Analytical
  • Interpersonal
  • Critical thinking
  • Time management
  • Strategy implementation
  • Strong work ethic
  • Customer service
  • Office management

References

References available upon request.

Timeline

Community Readiness Assistant

Military and Family Readiness Center
10.2019 - Current

Administrative Assistant

Metro Collection Service
09.2018 - 08.2019

Accounts Receivable Administrator

Maximum Property Management
02.2011 - 02.2018

Office Manager

Independent Cleaners & Laundry, INC
06.1992 - 01.2010

Associate in Applied Science - Medical Assisting

Parks Junior College

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