STEPHANIE R. POPE
Boonville
Summary
Detail-oriented individual with exceptional communication skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
29
29
years of professional experience
Work History
Supervisor of Facilities Administration
Shelter Insurance
11.2022 - Current
- Daily scheduling for administrative assistants and day maintenance duties for 6 employees.
- Recruiting for the Facilities Department – Including interviewing and hiring the appropriate individual.
- Quarterly Goal Evaluations for 6 employees
- Quarterly processing of Shelter Budget Codes in TouchNet, Includes verifying monthly department charges and submitting balances to Financial Operations every quarter.
- Quarterly processing of Terminated Employees in TouchNet, Includes clearing individual accounts and submitting to Financial Operations for refund payments.
- Processing invoices for Property Management in Workday
- Maintaining spreadsheets for all invoicing of Shelter’s Home Office Campus remodeling projects.
- All duties listed below for Administrative Specialist.
Administrative Specialist, Facilities and Services Department
Shelter Insurance
08.2003 - 11.2022
- Promoted from Administrative Assistant I, to Administrative Assistant II, to current position of Administrative Specialist.
- Processing of invoices for Facilities and Tech Services.
- CAD Operator, maintaining and updating Shelter’s Home Office Campus drawings.
- Supplying CAD drawings to contractors for remodel projects.
- Maintain the Mosaic cafeteria system, which provides menus with nutritional information to the Meal Viewer screens on Shelter’s Home Office Campus.
- Maintain the Cafeteria Point of Sale register system.
- Operator for the OnGuard system, which issues ID badges and modifies building access for all employees in the Home Office & Branch Offices.
- Assist with service call and emergency lines, using Service Now to issue service calls to Engineering, Maintenance, and Tech Services employees
- Cashier duties on the Point of Sale register system in Shelter’s Cafeteria
- Organize and maintain the Facilities office supply cabinet.
- Assist and provide training, as necessary, with all departmental systems.
- Assist Evening Maintenance Manager, by ordering supplies as needed
- Assist with Shelter Switchboard duties and Lobby Receptionist coverage.
Records Clerk, Records and Mailing Department
Shelter Insurance
11.2002 - 08.2003
- Cleaning of old files and retrieval of information to be kept for the imaging process
- Assisted in beginning stages of imaging process
- Assisted in the validation of newly imaged policies
Bookkeeper/Customer Service
Dave’s Country Market
05.1996
- Performed cashier duties, customer service, and counted cash drawers
- Assisted with accounts receivable, accounts payable and daily deposits
- Prepared weekly payroll for store employees
- Performed daily bookkeeping activities
- Extensive data entry
- Assisted with quarterly inventory control
Education
Business Administration
Columbia College
Columbia, MO05.2009
Professional Certification - Office Administration
State Fair Community College
Sedalia, MO05.2002
Skills
- Decision-making
- Processes and procedures
- Department organization
- Multitasking Abilities
- Invoice processing
- Customer relations
Awards
Bunceton Alumni Scholarship, MFA Scholarship, Eastwood Scholarship
Timeline
Supervisor of Facilities Administration
Shelter Insurance
11.2022 - Current
Administrative Specialist, Facilities and Services Department
Shelter Insurance
08.2003 - 11.2022
Records Clerk, Records and Mailing Department
Shelter Insurance
11.2002 - 08.2003
Bookkeeper/Customer Service
Dave’s Country Market
05.1996
Professional Certification - Office Administration
State Fair Community College
Business Administration
Columbia College
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