Stephanie Rubio
Fort Lauderdale,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Providing the best service to our customers.
Overview
2
2
years of professional experience
Work History
Server
Hooters Inc.
11.2017 - 03.2018
- Processed orders and sent to kitchen employees for preparation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Server
Fortuna De Oro Restaurant
10.2017 - 03.2018
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Bussed and reset tables to keep dining room and work areas clean.
Shift Leader
Wendy’s
11.2015 - 03.2017
- Frequently inspected production area to verify proper equipment operation.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
Education
Essential Education
Online Skills
- To-Go Order Preparation
- Bill Computation
- Table Setting Arrangements
- Food and Beverage Pairings
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Server
Hooters Inc.
11.2017 - 03.2018
Server
Fortuna De Oro Restaurant
10.2017 - 03.2018
Shift Leader
Wendy’s
11.2015 - 03.2017
Essential Education
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