Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Stephanie Rudolph

McMinnville,OR

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Personal Shopper

Instacart
McMinnvil, OR
02.2019 - Current
  • Assisted customers in selecting items that met their individual needs and preferences.
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Listened to customer needs to identify and recommend best products and services.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.

Human Services Specialist

Oregon Department Of Human Services
Salem, OR
01.2009 - 04.2024
  • Provided case management services including linking clients with community resources and providing referrals for social services.
  • Performed initial assessments of clients to determine eligibility for services and resources.
  • Monitored client progress toward individualized service plan goals through periodic reviews of records and reports from other agencies or programs involved in the delivery of services.
  • Handled processing of client applications and followed confidentiality procedures to keep data safe.

Client Support Specialist

Numedics, Inc
Tigard, , OR
09.2009 - 06.2010
  • Resolved customer inquiries in a timely manner, exceeding service-level agreements.
  • Performed data entry tasks for client records management.
  • Created detailed reports on customer support activities and performance metrics.
  • Assisted customers with product installation, troubleshooting, and usage questions.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.

Accounting Clerk/Administrator

Enterprise Rent-A-Car
Tualatin, OR
02.2008 - 11.2008
  • Maintained up-to-date accounts receivable records and coordinated monthly billing activities.
  • Processed invoices, payments, and statements in a timely manner.
  • Reconciled financial discrepancies by collecting and analyzing account information.
  • Resolved customer inquiries regarding bills and payments.
  • Generated financial reports for management review on a regular basis.
  • Verified accuracy of vendor invoices against purchase orders before entering into system for payment processing.
  • Entered invoices into account software, updated accounts and identified aging balanced ready for collections activities.

Education

Bachelor of Science - Social Science

Western Oregon University
Monmouth, OR
12-2007

Skills

  • Advertising and Marketing
  • Documentation and Reporting
  • Customer Service
  • Relationship Building
  • Decision-Making
  • Upbeat and Outgoing Attitude
  • Attention to Detail
  • Strong Interpersonal Skills

Accomplishments

  • American FFA Degree Recipient
  • Member of DAR (Daughters of the American Revolution)

Timeline

Personal Shopper

Instacart
02.2019 - Current

Client Support Specialist

Numedics, Inc
09.2009 - 06.2010

Human Services Specialist

Oregon Department Of Human Services
01.2009 - 04.2024

Accounting Clerk/Administrator

Enterprise Rent-A-Car
02.2008 - 11.2008

Bachelor of Science - Social Science

Western Oregon University

Similar Profiles

CREATE PROFILE
Stephanie Rudolph